[THIN] Re: pnagent Not Connecting for One User

  • From: "Mike Semon" <msemon@xxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 18 Jul 2007 17:56:20 -0500

Is there a proxy or proxy policy? I have seen a similar problem when a
client could not communicate with PNAgent to the Web Interface server.

Mike

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of JAlexander
Sent: Wednesday, July 18, 2007 1:57 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] pnagent Not Connecting for One User

(Sorry if you receive this twice)

PS 4.5 - WI 4.5 - 2003 Server

Hi all. Pnagent was working flawlessly up until yesterday. Now when he logs 
in, the pnagent tray icon is grayed out and shows "No Connectivity". 
Selecting change server shows the proper server address but an Update 
returns "Program Neighborhood Agent could not contact the server entered..."

The server address is correct. I get the same result regardless of what 
workstation I try this on.

A rollback of the client (from 10.1) works only sometimes. (It works on my 
test machine but does not work on his workstation.)

I can log into a workstation with a different user account and then log in 
using his credentials to pnagent and the apps are available.

For kicks, I cleared the pnagent cache but that did not help.

There was someone on the Citrix forums with a similar issue but the issue 
was resolved by rolling back the client. It doesn't appear to be a client 
issue for me because I can log in to pnagent as this user as long as the 
local workstation is logged in under a different account.

Short of deleting and recreating his domain account, I'm stuck. Any ideas? 
Thanks!

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