[THIN] Re: ica fails to launch

  • From: "Gardiner, Jeffrey (MED US)" <jeffrey.gardiner@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 20 Dec 2007 11:15:18 -0500

Jason,
 
Which client are they using: PN, Agent, Web, Java, ...

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Thursday, December 20, 2007 4:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ica fails to launch


The  browser issues should not stop the client from launching when they
save the ICA file to their desktop and then Double-click it from there.
I have had them try this step and the same thing occurs, it does not
even attempt to connect. 



On Dec 20, 2007 10:47 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:


        also Do not save encrypted pages is unchecked 


        On Dec 20, 2007 10:46 AM, Jason Patten <jasoncitrix@xxxxxxxxx >
wrote:
        

                we did clear temp internet files, 



                On Dec 20, 2007 10:39 AM, Bob Coffman - Info From Data
Corp. < bcoffman@xxxxxxxxxxxxxxxx <mailto:bcoffman@xxxxxxxxxxxxxxxx> >
wrote:
                

                         > Temporary Internet files folder is too large.
Have the user try clearing it. 
                         
                        That causes the "ICA File Not Found" problem...
                         
                        
                         






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