[THIN] Re: ica fails to launch
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 20 Dec 2007 14:22:12 -0500
We cleared the licenses as well and it still will not launch.
So far I have asked twice for them to email me the ica files and am waiting
for the email to come in
On Dec 20, 2007 12:38 PM, Medeiros, Jim < Jim.Medeiros@xxxxxxxxxxxxxxxxx>
wrote:
> I have had the same problem before and deleting the
> HKLM\Software\Microsoft\MSLicensing\Store\LicenseXXXX
> key did the trick (XXXX usually equals 0000 but may have multiple keys.
> Remove all the LicenseXXXX keys).
>
>
>
> Try to launch the file again.
>
>
>
> Thank you,
>
>
>
> Jim Medeiros
>
> Citrix Administrator
>
> GMAC Insurance
>
> (336) 770-2858
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] * On
> Behalf Of *Anthony_Baldwin@xxxxxxxxx
> *Sent:* Thursday, December 20, 2007 12:33 PM
>
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: ica fails to launch
>
>
>
>
> Jason,
>
> I've seen behavior like this if your using per device TS Cals and are out
> of TS Cals.
>
> New users will be able to launch apps just fine with a temporary TS Cal,
> but once that expires they're done.
>
> Try deleting the HKLM\Software\Microsoft\MSLicensing registry key (make a
> backup first, just in case).
>
> I've also seen it where the user doesn't have enough rights to write the
> permanent TS Cal information to the MSLicensing key in the registry.
>
> Tony
>
>
> *"Gardiner, Jeffrey (MED US)" <jeffrey.gardiner@xxxxxxxxxxx>*
> Sent by: thin-bounce@xxxxxxxxxxxxx
>
> 12/20/2007 12:10 PM
>
> Please respond to
> thin@xxxxxxxxxxxxx
>
> To
>
> <thin@xxxxxxxxxxxxx>
>
> cc
>
>
>
> Subject
>
> [THIN] Re: ica fails to launch
>
>
>
>
>
>
>
>
>
>
> If that doesn't work, have the user install Program Neighborhood (just as
> a test). That way the client can be started manually and it may uncover an
> issue.
>
> You can also have the user try the Java client (if you're using one of the
> newer NFuse versions it can be a option under the user's control).
>
> If you can have the user crank up NetMeeting you may be able to remotely
> control the PC and run FILEMON to see what's really happening.
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] * On
> Behalf Of *Jason Patten*
> Sent:* Thursday, December 20, 2007 5:03 PM*
> To:* thin@xxxxxxxxxxxxx*
> Subject:* [THIN] Re: ica fails to launch
>
> I will give this a try. I have not had the issue on my PC so far. I will
> do some more testing.
>
>
> On Dec 20, 2007 11:47 AM, Pfeifer, Bruce A LCS:EX <Bruce.A.Pfeifer@xxxxxxxxx>
> wrote:
> There is a problem with the 10.15 ICA client where the apps do not launch
> and no error is displayed (as you are experiencing) , or when the apps fail
> to launch Error 2306 pops up.
> to verify if you are having the same issue, download the launch.ica then
> open it in notepad. find the line "RemoveICAFile=yes" and change it to
> "RemoveICAFile=no" .. double click the ICA file, if it launches you are
> likely experiencing this same problem
> See Citrix forum tread
> http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=96513
>
> A workaround is to change the client type to "embedded native" from
> "native" within the Web Interface.
> ------------------------------
>
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx ] *On
> Behalf Of *Jason Patten
> *Sent:* Thu, December 20, 2007 8:21 AM
> *
> To:* thin@xxxxxxxxxxxxx*
> Subject:* [THIN] Re: ica fails to launch
>
> They are using version 10.1 of the Web client.
> IE 6
> Looks like Windows 2000 for this one client
> My other 2 have windows XP
> I just finished having them Uninstall and reinstall the 10.1 client
> cleanly.
>
>
> On Dec 20, 2007 11:15 AM, Gardiner, Jeffrey (MED US) <
> jeffrey.gardiner@xxxxxxxxxxx> wrote:
> Jason,
>
> Which client are they using: PN, Agent, Web, Java, ...
> ------------------------------
>
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx ] *On
> Behalf Of *Jason Patten
> *Sent:* Thursday, December 20, 2007 4:09 PM
> *
> To:* thin@xxxxxxxxxxxxx*
> Subject:* [THIN] Re: ica fails to launch
>
> The browser issues should not stop the client from launching when they
> save the ICA file to their desktop and then Double-click it from there. I
> have had them try this step and the same thing occurs, it does not even
> attempt to connect.
>
>
> On Dec 20, 2007 10:47 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> also Do not save encrypted pages is unchecked
>
>
> On Dec 20, 2007 10:46 AM, Jason Patten <jasoncitrix@xxxxxxxxx > wrote:
> we did clear temp internet files,
>
>
>
> On Dec 20, 2007 10:39 AM, Bob Coffman - Info From Data Corp.
> <bcoffman@xxxxxxxxxxxxxxxx>
> wrote:
> > Temporary Internet files folder is too large. Have the user try
> clearing it.
>
> That causes the "ICA File Not Found" problem...
>
>
>
>
>
>
>
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