I will look at that but it seems very odd that would happen to 4 different machines (all in very different geographic locations) within 2 days On Dec 20, 2007 2:34 PM, Dobry, Wes <Wes.Dobry@xxxxxxxx> wrote: > Remove the entire mslicense key (export first!) and reboot. > > > > I've seen devices pull a bad license repeatedly and have the issues you're > describing. Removing and regenerating the hardware ID has resolved the > issue for me in the past. > > > > *-Wes Dobry * > > *(321) 843-5590* > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Jason Patten > *Sent:* Thursday, December 20, 2007 2:30 PM > > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: ica fails to launch > > > > so far everything I have tried has failed. > 1)Cleared Temp files > 2) Re-installed ICA web client > 3)cleared TScals > 4) saved ICA file to desktop and tried launching from there > 5) Ensured "do not save encrypted pages to disk is unchecked" > > > > Guess next step is to try installing the full PN and see if it can launch > the ICA file after that. > > On Dec 20, 2007 2:22 PM, Jason Patten < jasoncitrix@xxxxxxxxx> wrote: > > We cleared the licenses as well and it still will not launch. > So far I have asked twice for them to email me the ica files and am > waiting for the email to come in > > > > > On Dec 20, 2007 12:38 PM, Medeiros, Jim < Jim.Medeiros@xxxxxxxxxxxxxxxxx> > wrote: > > I have had the same problem before and deleting the > HKLM\Software\Microsoft\MSLicensing\Store\LicenseXXXX > key did the trick (XXXX usually equals 0000 but may have multiple keys. > Remove all the LicenseXXXX keys). > > > > Try to launch the file again. > > > > Thank you, > > > > Jim Medeiros > > Citrix Administrator > > GMAC Insurance > > (336) 770-2858 > ------------------------------ > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Anthony_Baldwin@xxxxxxxxx > *Sent:* Thursday, December 20, 2007 12:33 PM > > > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: ica fails to launch > > > > > Jason, > > I've seen behavior like this if your using per device TS Cals and are out > of TS Cals. > > New users will be able to launch apps just fine with a temporary TS Cal, > but once that expires they're done. > > Try deleting the HKLM\Software\Microsoft\MSLicensing registry key (make a > backup first, just in case). > > I've also seen it where the user doesn't have enough rights to write the > permanent TS Cal information to the MSLicensing key in the registry. > > Tony > > *"Gardiner, Jeffrey (MED US)" <jeffrey.gardiner@xxxxxxxxxxx>* > Sent by: thin-bounce@xxxxxxxxxxxxx > > 12/20/2007 12:10 PM > > Please respond to > thin@xxxxxxxxxxxxx > > To > > <thin@xxxxxxxxxxxxx> > > cc > > > > Subject > > [THIN] Re: ica fails to launch > > > > > > > > > > > If that doesn't work, have the user install Program Neighborhood (just as > a test). That way the client can be started manually and it may uncover an > issue. > > You can also have the user try the Java client (if you're using one of the > newer NFuse versions it can be a option under the user's control). > > If you can have the user crank up NetMeeting you may be able to remotely > control the PC and run FILEMON to see what's really happening. > ------------------------------ > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Jason Patten* > Sent:* Thursday, December 20, 2007 5:03 PM* > To:* thin@xxxxxxxxxxxxx* > Subject:* [THIN] Re: ica fails to launch > > I will give this a try. I have not had the issue on my PC so far. I will > do some more testing. > > > On Dec 20, 2007 11:47 AM, Pfeifer, Bruce A LCS:EX <Bruce.A.Pfeifer@xxxxxxxxx> > wrote: > There is a problem with the 10.15 ICA client where the apps do not launch > and no error is displayed (as you are experiencing) , or when the apps fail > to launch Error 2306 pops up. > to verify if you are having the same issue, download the launch.ica then > open it in notepad. find the line "RemoveICAFile=yes" and change it to > "RemoveICAFile=no" .. double click the ICA file, if it launches you are > likely experiencing this same problem > See Citrix forum tread > http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=96513 > > A workaround is to change the client type to "embedded native" from > "native" within the Web Interface. > ------------------------------ > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx ] *On > Behalf Of *Jason Patten > *Sent:* Thu, December 20, 2007 8:21 AM > * > To:* thin@xxxxxxxxxxxxx* > Subject:* [THIN] Re: ica fails to launch > > They are using version 10.1 of the Web client. > IE 6 > Looks like Windows 2000 for this one client > My other 2 have windows XP > I just finished having them Uninstall and reinstall the 10.1 client > cleanly. > > > On Dec 20, 2007 11:15 AM, Gardiner, Jeffrey (MED US) < > jeffrey.gardiner@xxxxxxxxxxx> wrote: > Jason, > > Which client are they using: PN, Agent, Web, Java, ... > ------------------------------ > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx ] *On > Behalf Of *Jason Patten > *Sent:* Thursday, December 20, 2007 4:09 PM > * > To:* thin@xxxxxxxxxxxxx* > Subject:* [THIN] Re: ica fails to launch > > The browser issues should not stop the client from launching when they > save the ICA file to their desktop and then Double-click it from there. I > have had them try this step and the same thing occurs, it does not even > attempt to connect. > > > On Dec 20, 2007 10:47 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote: > also Do not save encrypted pages is unchecked > > > On Dec 20, 2007 10:46 AM, Jason Patten <jasoncitrix@xxxxxxxxx > wrote: > we did clear temp internet files, > > > > On Dec 20, 2007 10:39 AM, Bob Coffman - Info From Data Corp. > <bcoffman@xxxxxxxxxxxxxxxx> > wrote: > > Temporary Internet files folder is too large. Have the user try > clearing it. > > That causes the "ICA File Not Found" problem... > > > > > > > ---------------------------------------------------------------------------- > This message and any included attachments are from Siemens Medical > Solutions > and are intended only for the addressee(s). > The information contained herein may include trade secrets or privileged > or > otherwise confidential information. 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