[THIN] Re: XenApp Plug-in 12.1 and connecting to multiple desktops ....

  • From: "Hutchinson, Alan" <Alan.Hutchinson@xxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 26 Jan 2011 11:44:57 -0000

Not keen on the Desktop Viewer from what (little) I've seen so far -
doesn't open with the resolution (screen size) that I prefer and seems
slow to connect. That said, I'm still in playing mode at the moment so I
will give your suggestion a fly.
I'm also finding the QuickLaunch tool relatively slow to connect as well
- more testing required.
Have also had a quick play with .ica files which I thought would be my
preference for day to day admin but these seem to launch the Desktop
Viewer as well - even more playing - sorry testing - to do.


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Carl Stalhood
Sent: 25 January 2011 20:58
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: XenApp Plug-in 12.1 and connecting to multiple
desktops ....

I wonder if enabling the DesktopViewer would improve usability for
multiple published desktops.

In WebInterface.confi for the PNA site, set ShowDesktopViewer=On.

On Tue, Jan 25, 2011 at 9:33 AM, Hutchinson, Alan
<Alan.Hutchinson@xxxxxxxxxxxxxxxxxx> wrote:

        Will have a look at the WC again - fortunately this is still in
        For others that have replied have also gotten hold of the Quick
Launch Tool.
        Will post a follow up.
        Thanks again all.


        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Raffensberger, Stephen D
        Sent: 25 January 2011 14:20
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: XenApp Plug-in 12.1 and connecting to
multiple desktops ....

        Hi Alan,


        It sounds like your Workspace Control settings might be taking
over existing sessions.


        If you control WC from the Web Interface, try either disabling
it or setting it to "disconnected sessions only" as a test.


        If your Web Interface allows users to customize, go to your
Online Plug-in settings.

        Try disabling both "Logon Options" and "Reconnect Menu Options"
within the "Reconnect Options".

        If that fixes your problem, you might be able to loosen it up a
bit by setting both to "disconnected sessions only".


        Hope this helps,




        Steve Raffensberger

        Citrix Administrator Produban US

        Mail Code: 11-900-PB3

        1130 Berkshire Boulevard

        Wyomissing, PA 19610



        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Hutchinson, Alan
        Sent: Tuesday, January 25, 2011 8:00 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] XenApp Plug-in 12.1 and connecting to multiple
desktops ....


        I'm just starting to look at upgrading the ICA client currently
used on our estate from 10.2 to 12.1 and am foxed by this issue. 


        Currently with the 10.2 client we just used PN (no PNA) and Web
client. The web client is used by users with a PC and all our support
functions and they all access the same web site URL. This site is
configured for pass through authentication and the Management Console is
configured for custom administrators using their normal (non-elevated)
userids. PN is used by our higher level support functions to access
individual servers and they can then log in using their elevated
credentials. I also have a test site which requires authentication so
that I can log on with one of my test accounts for any application
testing as a standard user.  All well and good.


        Clearly the 12.1 client doesn't have a PN component and I'm keen
to move to a PNA environment anyway. Have installed the full 12.1
plug-in on a couple of test PCs and set up a PNA site and this all works
well and I believe it will satisfy the vast majority of users and most
of our support functions. The issue I have is with adnministrative
access to published desktops. I have set up a.n.other site which
requires authentication and when I log in using my administrator
credentials I can see all the desktops that are published for
administrators. Selecting one of the Desktops and it starts as expected.
The problem comes when I connect to another Desktop (from a different
server, with a different name etc.). The first Desktop disappears and
log progresses on the second Desktop. Connection Centre and the Console
shows two Desktops but only one is visible. This happens for all further
Desktop connections.


        If I login locally as an Administrator then the PNA shows all
Desktops and I can connect to each without them disappearing !!.


        W2K R2 PS4.5

        Windows XP SP3 I.E.8 and Windows 7 I.E.8

        W.I. 4.6 


        Apologies for the length of this.






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