I wonder if enabling the DesktopViewer would improve usability for multiple published desktops. In WebInterface.confi for the PNA site, set ShowDesktopViewer=On. On Tue, Jan 25, 2011 at 9:33 AM, Hutchinson, Alan < Alan.Hutchinson@xxxxxxxxxxxxxxxxxx> wrote: > Raff, > Will have a look at the WC again - fortunately this is still in test. > > For others that have replied have also gotten hold of the Quick Launch > Tool. > > Will post a follow up. > > Thanks again all. > > Regards, > > Alan. > > ------------------------------ > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Raffensberger, Stephen D > *Sent:* 25 January 2011 14:20 > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: XenApp Plug-in 12.1 and connecting to multiple > desktops .... > > Hi Alan, > > > > It sounds like your Workspace Control settings might be taking over > existing sessions. > > > > If you control WC from the Web Interface, try either disabling it or > setting it to “disconnected sessions only” as a test. > > > > If your Web Interface allows users to customize, go to your Online Plug-in > settings. > > Try disabling both “Logon Options” and “Reconnect Menu Options” within the > “Reconnect Options”. > > If that fixes your problem, you might be able to loosen it up a bit by > setting both to “disconnected sessions only”. > > > > Hope this helps, > > > > Raff > > > > *Steve Raffensberger* > > Citrix Administrator Produban US > > Mail Code: 11-900-PB3 > > 1130 Berkshire Boulevard > > Wyomissing, PA 19610 > > sraffens@xxxxxxxxxxx > ------------------------------ > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Hutchinson, Alan > *Sent:* Tuesday, January 25, 2011 8:00 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] XenApp Plug-in 12.1 and connecting to multiple desktops > .... > > > > I'm just starting to look at upgrading the ICA client currently used on our > estate from 10.2 to 12.1 and am foxed by this issue. > > > > Currently with the 10.2 client we just used PN (no PNA) and Web client. The > web client is used by users with a PC and all our support functions and they > all access the same web site URL. This site is configured for pass through > authentication and the Management Console is configured for custom > administrators using their normal (non-elevated) userids. PN is used by our > higher level support functions to access individual servers and they can > then log in using their elevated credentials. I also have a test site which > requires authentication so that I can log on with one of my > test accounts for any application testing as a standard user. All well and > good. > > > > Clearly the 12.1 client doesn't have a PN component and I'm keen to move to > a PNA environment anyway. Have installed the full 12.1 plug-in on a couple > of test PCs and set up a PNA site and this all works well and I believe it > will satisfy the vast majority of users and most of our support functions. > The issue I have is with adnministrative access to published desktops. I > have set up a.n.other site which requires authentication and when I log in > using my administrator credentials I can see all the desktops that are > published for administrators. Selecting one of the Desktops and it starts as > expected. The problem comes when I connect to another Desktop (from a > different server, with a different name etc.). The first Desktop disappears > and log progresses on the second Desktop. Connection Centre and the Console > shows two Desktops but only one is visible. This happens for all further > Desktop connections. > > > > If I login locally as an Administrator then the PNA shows all Desktops and > I can connect to each without them disappearing !!. > > > > W2K R2 PS4.5 > > Windows XP SP3 I.E.8 and Windows 7 I.E.8 > > W.I. 4.6 > > > > Apologies for the length of this. > > > > Regards, > > > > Alan. >