[THIN] Re: User hangs on logon
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 18 Dec 2007 12:00:06 -0500
I have no access to the PC itself so I am not entirely sure if thats the
actual issue or not
On Dec 18, 2007 11:58 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> well same client, Im guessing driver editions are different.
>
>
>
> On Dec 18, 2007 11:52 AM, Nick Smith <nick@xxxxxxxxxxxxxxxxxx> wrote:
>
> > Different client on each PC?
> >
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Chad Schneider (IT)
> > Sent: 18 December 2007 16:50
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: User hangs on logon
> >
> > Different driver on each PC....?
> >
> > >>> "Jason Patten" <jasoncitrix@xxxxxxxxx> 12/18/2007 10:48 AM >>>
> > Well for now we corrected the problem by moving her to a different PC.
> > She is using the same model printer as on her previous machine but it is
> > working fine on this one.
> >
> > On Dec 18, 2007 10:12 AM, Medeiros, Jim <Jim.Medeiros@xxxxxxxxxxxxxxxxx
> > >
> > wrote:
> >
> > > Most printer errors will show up in the application log of your PS
> > > server. Have you looked there? You may be able to update the drivers
> > > needed or map her printer name (as it appears in the app log) to a
> > driver
> > > that is working.
> > >
> > >
> > >
> > > Thank you,
> > >
> > >
> > >
> > > Jim Medeiros
> > >
> > > Citrix Administrator
> > >
> > > GMAC Insurance
> > >
> > > (336) 770-2858
> > > ------------------------------
> > >
> > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> > *On
> > > Behalf Of *Jason Patten
> > > *Sent:* Tuesday, December 18, 2007 9:42 AM
> > > *To:* thin
> > > *Subject:* [THIN] User hangs on logon
> > >
> > >
> > >
> > > I have a single user that is continuously hangs on "Running login
> > > scripts" Having researched this it appears to be related to a printer
> > issue
> > > and there are some hotfixes referenced. I am hesitant to install a
> > hotfix
> > > to address a problem for a single user however, especially across
> > almost a
> > > dozen servers.
> > >
> > > To test I setup a policy that blocked all her printer and LPT mapping
> > and
> > > she is able to login now without getting hung. This seems to confirm
> > it is
> > > indeed a printer issue, but I would like to find someway to correct
> > her
> > > issue without modifying servers. Would it benefit to wipe out her
> > profiles
> > > from the servers and let them recreate? Or should I simply wipe and
> > recreate
> > > her username?
> > > Our servers are running PS4 on W2k3. She has the latest 10.1 web
> > client
> > > on a Windows XP machine and the printer is a Dell Laser 1710
> > >
> > >
> > >
> > >
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