[THIN] Re: User hangs on logon
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 18 Dec 2007 11:58:03 -0500
well same client, Im guessing driver editions are different.
On Dec 18, 2007 11:52 AM, Nick Smith <nick@xxxxxxxxxxxxxxxxxx> wrote:
> Different client on each PC?
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Chad Schneider (IT)
> Sent: 18 December 2007 16:50
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: User hangs on logon
>
> Different driver on each PC....?
>
> >>> "Jason Patten" <jasoncitrix@xxxxxxxxx> 12/18/2007 10:48 AM >>>
> Well for now we corrected the problem by moving her to a different PC.
> She is using the same model printer as on her previous machine but it is
> working fine on this one.
>
> On Dec 18, 2007 10:12 AM, Medeiros, Jim <Jim.Medeiros@xxxxxxxxxxxxxxxxx>
> wrote:
>
> > Most printer errors will show up in the application log of your PS
> > server. Have you looked there? You may be able to update the drivers
> > needed or map her printer name (as it appears in the app log) to a
> driver
> > that is working.
> >
> >
> >
> > Thank you,
> >
> >
> >
> > Jim Medeiros
> >
> > Citrix Administrator
> >
> > GMAC Insurance
> >
> > (336) 770-2858
> > ------------------------------
> >
> > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> > Behalf Of *Jason Patten
> > *Sent:* Tuesday, December 18, 2007 9:42 AM
> > *To:* thin
> > *Subject:* [THIN] User hangs on logon
> >
> >
> >
> > I have a single user that is continuously hangs on "Running login
> > scripts" Having researched this it appears to be related to a printer
> issue
> > and there are some hotfixes referenced. I am hesitant to install a
> hotfix
> > to address a problem for a single user however, especially across almost
> a
> > dozen servers.
> >
> > To test I setup a policy that blocked all her printer and LPT mapping
> and
> > she is able to login now without getting hung. This seems to confirm it
> is
> > indeed a printer issue, but I would like to find someway to correct her
> > issue without modifying servers. Would it benefit to wipe out her
> profiles
> > from the servers and let them recreate? Or should I simply wipe and
> recreate
> > her username?
> > Our servers are running PS4 on W2k3. She has the latest 10.1 web client
> > on a Windows XP machine and the printer is a Dell Laser 1710
> >
> >
> >
> >
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