[THIN] Re: User hangs on logon
- From: Nick Smith <nick@xxxxxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 18 Dec 2007 16:52:51 +0000
Different client on each PC?
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Chad Schneider (IT)
Sent: 18 December 2007 16:50
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: User hangs on logon
Different driver on each PC....?
>>> "Jason Patten" <jasoncitrix@xxxxxxxxx> 12/18/2007 10:48 AM >>>
Well for now we corrected the problem by moving her to a different PC.
She is using the same model printer as on her previous machine but it is
working fine on this one.
On Dec 18, 2007 10:12 AM, Medeiros, Jim <Jim.Medeiros@xxxxxxxxxxxxxxxxx>
wrote:
> Most printer errors will show up in the application log of your PS
> server. Have you looked there? You may be able to update the drivers
> needed or map her printer name (as it appears in the app log) to a driver
> that is working.
>
>
>
> Thank you,
>
>
>
> Jim Medeiros
>
> Citrix Administrator
>
> GMAC Insurance
>
> (336) 770-2858
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jason Patten
> *Sent:* Tuesday, December 18, 2007 9:42 AM
> *To:* thin
> *Subject:* [THIN] User hangs on logon
>
>
>
> I have a single user that is continuously hangs on "Running login
> scripts" Having researched this it appears to be related to a printer issue
> and there are some hotfixes referenced. I am hesitant to install a hotfix
> to address a problem for a single user however, especially across almost a
> dozen servers.
>
> To test I setup a policy that blocked all her printer and LPT mapping and
> she is able to login now without getting hung. This seems to confirm it is
> indeed a printer issue, but I would like to find someway to correct her
> issue without modifying servers. Would it benefit to wipe out her profiles
> from the servers and let them recreate? Or should I simply wipe and recreate
> her username?
> Our servers are running PS4 on W2k3. She has the latest 10.1 web client
> on a Windows XP machine and the printer is a Dell Laser 1710
>
>
>
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