[THIN] Re: Smart card problems on Neowares

  • From: "Greg Reese" <gareese@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 6 Dec 2007 08:32:54 -0600

an additional note, Neolinux 2.4 would ONLY work witrh ActivCard branded
readers.  If you look at one of those and the standard SCR331, you can tell
they are probably made in the same factory but there is something different
in the ROM image.  The ROM image and version of the readers is very
important.  We see similar issues with HP thin clients and XPe.

On Dec 6, 2007 8:28 AM, Greg Reese <gareese@xxxxxxxxx> wrote:

> not entirely true.  Once ActivCliet 6 was installed on the servers, the
> problems with Neolinux went away.  The guys from Neoware did visit an let us
> preview the new Neolinux and it worked fine.  I think that was Neolinux 4
> but it's been a while and I forget.
>   On Dec 5, 2007 9:24 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote:
>
> >  This somehow sounds strangely familiar...
> >
> > We tried, oh Lord how we tried to make these things work with CACs
> > (we're .mil too) and they just failed miserably. We were using neolinux
> > - don't recall if we ever tried their WinCE units - and PS4.0 on W2K3
> > servers with TW/ACG. IIRC NeoWare even sent folks out to one of our offices
> > and they could never get them to work properly (same symptoms that you're
> > experiencing). Anyway, we sent them back and went with embedded XP on the HP
> > units as Greg is a HUGE HP/Wyse TC fan (he loves Devo too). :D
> >
> > Send them back while you can get your money back.
> >
> > ----- Original Message -----
> > *From:* Minero, Hector B CIV NSWCDD, K55 <hector.minero@xxxxxxxx>
> > *To:* thin@xxxxxxxxxxxxx
> > *Sent:* Thursday, December 06, 2007 3:28 AM
> > *Subject:* [THIN] Smart card problems on Neowares
> >
> >
> > Hi all,  I've been fighting this problem for a week and can't seem to
> > find a solution.
> > We just bought a few Neowares and we are having problems with Smart
> > cards becoming unresponsive.  The Neowares connect via ICA to PS 4.0Win2k3 
> > servers.  Users log on with their Smart cards, they lock their
> > screen, and take their cards out.   When they try to unlock their screen,
> > the system will not unlock.  It gives different messages such as "The
> > credentials cannot be verified", sometimes it does not prompt for a PIN,
> > sometimes it is plainly unresponsive.
> >
> > We are running:
> >
> > PS 4.0 Hotfix Rollup 3 and some at 4, Win2k3 SP2.
> > The servers have: ActivClient 6.1, and Tumbleweed Desktop Validator.
> > Linux Neowares (Neolinux version 4.0, revision 5267)
> >
> > On a side note, this problem is not showing for 200 XP Wyse clients.
> > So, this seems to be a Neoware-Citrix issue.  We called Neoware support and
> > they said they are aware of it, but think it's a Citrix problem.
> >
> > I'd just like to know if anyone out there has experienced similar
> > issues.
> >
> > Thanks,
> > _________________________
> > Hector Minero
> >
> >
>

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