[THIN] Re: Smart card problems on Neowares

  • From: "Minero, Hector B CIV NSWCDD, K55" <hector.minero@xxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 6 Dec 2007 07:03:15 -0500

Thanks for your reply.
Yes, we have spent over a week, trying and trying.  We can't seem to
find a solution.
I am somewhat relieved that it's not just us.   We went with Linux
clients in order to minimize the patching of the Thin clients, but we
did not expect so many problems.
 
 
_________________________
Hector Minero
NSWCDD Code K55
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Snyder
Sent: Wednesday, December 05, 2007 10:25 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Smart card problems on Neowares



        This somehow sounds strangely familiar...
         
        We tried, oh Lord how we tried to make these things work with
CACs (we're .mil too) and they just failed miserably. We were using
neolinux - don't recall if we ever tried their WinCE units - and PS4.0
on W2K3 servers with TW/ACG. IIRC NeoWare even sent folks out to one of
our offices and they could never get them to work properly (same
symptoms that you're experiencing). Anyway, we sent them back and went
with embedded XP on the HP units as Greg is a HUGE HP/Wyse TC fan (he
loves Devo too). :D
         
        Send them back while you can get your money back.

                ----- Original Message ----- 
                From: Minero, Hector B CIV NSWCDD, K55
<mailto:hector.minero@xxxxxxxx>  
                To: thin@xxxxxxxxxxxxx 
                Sent: Thursday, December 06, 2007 3:28 AM
                Subject: [THIN] Smart card problems on Neowares



                Hi all,  I've been fighting this problem for a week and
can't seem to find a solution.  
                We just bought a few Neowares and we are having problems
with Smart cards becoming unresponsive.  The Neowares connect via ICA to
PS 4.0 Win2k3 servers.  Users log on with their Smart cards, they lock
their screen, and take their cards out.   When they try to unlock their
screen, the system will not unlock.  It gives different messages such as
"The credentials cannot be verified", sometimes it does not prompt for a
PIN, sometimes it is plainly unresponsive.

                We are running: 

                PS 4.0 Hotfix Rollup 3 and some at 4, Win2k3 SP2. 
                The servers have: ActivClient 6.1, and Tumbleweed
Desktop Validator. 
                Linux Neowares (Neolinux version 4.0, revision 5267) 

                On a side note, this problem is not showing for 200 XP
Wyse clients.  So, this seems to be a Neoware-Citrix issue.  We called
Neoware support and they said they are aware of it, but think it's a
Citrix problem.

                I'd just like to know if anyone out there has
experienced similar issues. 

                Thanks, 
                _________________________ 
                Hector Minero 

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