[THIN] Re: Smart card problems on Neowares

  • From: "Greg Reese" <gareese@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 11 Dec 2007 09:17:23 -0600

yes.  The ActivIdentity website should have rom files for their readers.  It
might be worth trying an SCR331 with the latest rom which is 3.25.  when I
last tested a Neolinux thin client with CAC only the ActivIdentity readers
worked with NL 2.4 but the SCR readers worked with 2.5 and higher.

On Dec 11, 2007 9:05 AM, Minero, Hector B CIV NSWCDD, K55 <
hector.minero@xxxxxxxx> wrote:

>  We just can't get these Neowares to work!
> We have Neolinux 2.6 and we do have the ActivCard readers.  Are we able to
> update the ROM image on the readers?
>
>
> _________________________
> Hector Minero
> NSWCDD Code K55
> Ph: 540.653.8859
> Email: hector.minero@xxxxxxxx
>
>  -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Greg Reese
> *Sent:* Thursday, December 06, 2007 9:33 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: Smart card problems on Neowares
>
> an additional note, Neolinux 2.4 would ONLY work witrh ActivCard branded
> readers.  If you look at one of those and the standard SCR331, you can tell
> they are probably made in the same factory but there is something different
> in the ROM image.  The ROM image and version of the readers is very
> important.  We see similar issues with HP thin clients and XPe.
>
> On Dec 6, 2007 8:28 AM, Greg Reese <gareese@xxxxxxxxx> wrote:
>
> > not entirely true.  Once ActivCliet 6 was installed on the servers, the
> > problems with Neolinux went away.  The guys from Neoware did visit an let us
> > preview the new Neolinux and it worked fine.  I think that was Neolinux 4
> > but it's been a while and I forget.
> >   On Dec 5, 2007 9:24 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote:
> >
> > >  This somehow sounds strangely familiar...
> > >
> > > We tried, oh Lord how we tried to make these things work with CACs
> > > (we're .mil too) and they just failed miserably. We were using neolinux
> > > - don't recall if we ever tried their WinCE units - and PS4.0 on W2K3
> > > servers with TW/ACG. IIRC NeoWare even sent folks out to one of our 
> > > offices
> > > and they could never get them to work properly (same symptoms that you're
> > > experiencing). Anyway, we sent them back and went with embedded XP on the 
> > > HP
> > > units as Greg is a HUGE HP/Wyse TC fan (he loves Devo too). :D
> > >
> > > Send them back while you can get your money back.
> > >
> > > ----- Original Message -----
> > > *From:* Minero, Hector B CIV NSWCDD, K55 <hector.minero@xxxxxxxx>
> > > *To:* thin@xxxxxxxxxxxxx
> > > *Sent:* Thursday, December 06, 2007 3:28 AM
> > > *Subject:* [THIN] Smart card problems on Neowares
> > >
> > >
> > > Hi all,  I've been fighting this problem for a week and can't seem to
> > > find a solution.
> > > We just bought a few Neowares and we are having problems with Smart
> > > cards becoming unresponsive.  The Neowares connect via ICA to PS 
> > > 4.0Win2k3 servers.  Users log on with their Smart cards, they lock their
> > > screen, and take their cards out.   When they try to unlock their screen,
> > > the system will not unlock.  It gives different messages such as "The
> > > credentials cannot be verified", sometimes it does not prompt for a PIN,
> > > sometimes it is plainly unresponsive.
> > >
> > > We are running:
> > >
> > > PS 4.0 Hotfix Rollup 3 and some at 4, Win2k3 SP2.
> > > The servers have: ActivClient 6.1, and Tumbleweed Desktop Validator.
> > > Linux Neowares (Neolinux version 4.0, revision 5267)
> > >
> > > On a side note, this problem is not showing for 200 XP Wyse clients.
> > > So, this seems to be a Neoware-Citrix issue.  We called Neoware support 
> > > and
> > > they said they are aware of it, but think it's a Citrix problem.
> > >
> > > I'd just like to know if anyone out there has experienced similar
> > > issues.
> > >
> > > Thanks,
> > > _________________________
> > > Hector Minero
> > >
> > >
> >
>

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