[THIN] Re: Slightly OT - Trend Performance
- From: "Euan Cooper" <euan.cooper@xxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 16 Aug 2007 22:33:44 +1200
Anyone getting anywhere with this?
We have loaded the updated scan engine but are still having the same
issues and have had to stop the trend services on our terminal servers.
W are running Office Scan on out terminal servers and prior to loading
the new scan engine, stoping the listener service (but leaving the real
time scan running) was enough to make the servers useable - not as good
as prior to this problem but acceptable. Now we need to stop both for
users to be able to function. We are not seeing a significant
performance hit anymore the - hotfixes outlined in
http://esupport.trendmicro.com.au/support/viewxml.do?ContentID=EN-103553
2&id=EN-1035532
<http://esupport.trendmicro.com.au/support/viewxml.do?ContentID=EN-10355
32&id=EN-1035532>
And
http://esupport.trendmicro.com.au/support/viewxml.do?ContentID=EN-103553
1&id=EN-1035531
<http://esupport.trendmicro.com.au/support/viewxml.do?ContentID=EN-10355
31&id=EN-1035531>
fixed that for us.
What we are seeing is some form of memory leak with Trend gradually
consumiong more and ore system resources until we see event 2020 errors
in the System log and event 1000 in the app log and the users are either
unable to log in at all or end up logged on but with a blank desktop -
stopping the trend services instantly resolves this problem.
I'm thinking of trying a script to stop the services sleep for a minute
or so and then re-start them - it's either that or leave our terminal
servers completely unprotected.
-Ec
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jay P. Moock
Sent: 08 August 2007 11:55 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Slightly OT - Trend Performance
Nevermind - Servers slowed to a crawl this AM. Stopping Trend returned
performance to normal.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jay P. Moock
Sent: Monday, August 06, 2007 12:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Slightly OT - Trend Performance
So far, based on 2 servers out of 14, the new 8.510-1003 engine appears
to be running much better. Will probably put it on 3-4 more servers
tomorrow.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Alphen IT
Sent: Monday, July 30, 2007 4:39 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Slightly OT - Trend Performance
Was just wondering if Trend has already fixed this issue and what
everybody is doing at the moment to keep running.
Regards,
Aleks
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