[THIN] Re: Office 97 Apps freezing in Citrix

  • From: "Rob Ellis @ Hook" <Rob.Ellis@xxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 14 Jul 2004 16:14:17 +0100

Try turning off background grammar checking.
 


Regards, 


Rob Ellis 
User Support Manager
ntl Group IT
Ext: (711) 4245
DDI: 01256 754245
Mob: 07974 403273
email: rob.ellis@xxxxxxx 

 

  _____  

From: Gunn, Jeff [mailto:Jeff.Gunn@xxxxxxx] 
Sent: 14 July 2004 16:10
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Office 97 Apps freezing in Citrix


Most of those settings should be in the registry, which means you can update
the central repository of registry settings by putting the server into
install mode, making the change, and putting it back into execute mode.
Assuming the app is written properly and tries to put the reg keys into
HKCU, then the terminal server will trap it all and place it in (uh, I
think) HKLM\software\microsoft\windows NT\currentversion\terminal
server\install.
 
The tricky bit is populating out those changes to existing users.  IIRC, the
changes you make to registry keys in the manner described above won't get
automagically pushed out to the users if they already have values set for
those keys in their user hives; the values are only pulled from the central
point if the app goes to look for a setting and doesn't find it in the
user's hive.  So, for example, if you want to change the default templates
folder in Word from the factory setting (maybe c:\documents and
settings\username\application data\microsoft\templates) to the user's home
drive (maybe h:\templates) you may have to make the change, then blow away
the user's profile so they pull those settings next time they log in.  Or
push the settings in a login script if you don't like deleting user
profiles.
 
If you're unsure of where an app writes settings like the ones you're
looking to change, you can trap them using Regmon and/or Filemon from
Sysinternals.
 
-Jeff


  _____  

From: Matt Barys [mailto:MBarys@xxxxxxxxxxxxxxx] 
Sent: Wednesday, July 14, 2004 10:21 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Office 97 Apps freezing in Citrix


The files get saved to our network storage device not locally. Also, I'll
check into the autosave feature. That brings another question about Office
and Citrix. If I want to turn off a feature or add a new toolbar item for
all to see, how would I do that? Log on as Administrator, chgusr/ install,
and then make my changes?
 
Thanks,
Matt
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf
Of Claus, Brian
Sent: Wednesday, July 14, 2004 8:22 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Office 97 Apps freezing in Citrix


Sounds like it could be a problem with your pathing or possibly your
profiles.  
 
This would explain the periodic freezing (autosave feature turned on?)
 
Where are you saving your files to?  If you're saving to the client hard
drive and the client is on a slow link...there's your answer.
  _____  


 
Brian Claus, MCP, Network+, A+
Network Administrator
WESCO Distribution, Inc.
225 West Station Square Drive, Suite 700
Pittsburgh, PA 15219-1122
Phone:  412-454-2412
Fax:  412-454-2540
 <mailto:bclaus@xxxxxxxxxxxxx> bclaus@xxxxxxxxxxxxx
  _____  


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf
Of Matt Barys
Sent: Wednesday, July 14, 2004 9:13 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Office 97 Apps freezing in Citrix


Hi,
 
I was wondering if anyone else has experienced this problem I'm having. We
are using Office 97 with Metaframe 1.8 SP4/Windows 2000 and every once in a
while while typing in Outlook or Word, etc the cursor will freeze for up to
a minute before it comes back. This has also happened when saving documents
in Office. Is this a known issue? We have three Citrix servers and it has
happened on all three.
 
Thanks

Matt Barys 
Systems Administrator 

Fairrington Transportation 
553 South Joliet Rd. Suite B 
Bolingbrook, IL 60440 
Phone: 630-783-5495 

 



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