[THIN] Re: Office 97 Apps freezing in Citrix
- From: "Braebaum, Neil" <Neil.Braebaum@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 14 Jul 2004 16:19:17 +0100
I've been hesitant to say the obvious... ;-)
But it's probably worth checking that fast find is turned off.
Neil
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Claus, Brian
> Sent: 14 July 2004 16:13
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> Good info Jeff....also...Make sure your Office 97 has all the
> security \ bug patches and rollups. Go to
> www.windowsupdate.com and click on Office Updates to see if
> you're up to date. Maybe your problem is being caused by a bug.
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Gunn, Jeff
> Sent: Wednesday, July 14, 2004 11:10 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> Most of those settings should be in the registry, which means
> you can update the central repository of registry settings by
> putting the server into install mode, making the change, and
> putting it back into execute mode. Assuming the app is
> written properly and tries to put the reg keys into HKCU,
> then the terminal server will trap it all and place it in
> (uh, I think) HKLM\software\microsoft\windows
> NT\currentversion\terminal server\install.
>
> The tricky bit is populating out those changes to existing
> users. IIRC, the changes you make to registry keys in the
> manner described above won't get automagically pushed out to
> the users if they already have values set for those keys in
> their user hives; the values are only pulled from the central
> point if the app goes to look for a setting and doesn't find
> it in the user's hive. So, for example, if you want to
> change the default templates folder in Word from the factory
> setting (maybe c:\documents and settings\username\application
> data\microsoft\templates) to the user's home drive (maybe
> h:\templates) you may have to make the change, then blow away
> the user's profile so they pull those settings next time they
> log in. Or push the settings in a login script if you don't
> like deleting user profiles.
>
> If you're unsure of where an app writes settings like the
> ones you're looking to change, you can trap them using Regmon
> and/or Filemon from Sysinternals.
>
> From: Matt Barys [mailto:MBarys@xxxxxxxxxxxxxxx]
> Sent: Wednesday, July 14, 2004 10:21 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> The files get saved to our network storage device not
> locally. Also, I'll check into the autosave feature. That
> brings another question about Office and Citrix. If I want to
> turn off a feature or add a new toolbar item for all to see,
> how would I do that? Log on as Administrator, chgusr/
> install, and then make my changes?
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Claus, Brian
> Sent: Wednesday, July 14, 2004 8:22 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> Sounds like it could be a problem with your pathing or
> possibly your profiles.
>
> This would explain the periodic freezing (autosave feature turned on?)
>
> Where are you saving your files to? If you're saving to the
> client hard drive and the client is on a slow link...there's
> your answer.
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Matt Barys
> Sent: Wednesday, July 14, 2004 9:13 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Office 97 Apps freezing in Citrix
>
> Hi,
>
> I was wondering if anyone else has experienced this problem
> I'm having. We are using Office 97 with Metaframe 1.8
> SP4/Windows 2000 and every once in a while while typing in
> Outlook or Word, etc the cursor will freeze for up to a
> minute before it comes back. This has also happened when
> saving documents in Office. Is this a known issue? We have
> three Citrix servers and it has happened on all three.
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