[THIN] Off topic - Excel 2010 issues on Citrix

  • From: Angela Smith <angela_smith9@xxxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 19 Apr 2013 23:03:19 +1000

Hi

I recently installed Office 2010 on XenApp 4.5 (running on Windows 2003) for 
our finance team.  I'm having quite a few issues where Excel intermittently has 
the following issues:

- Locks up when trying to open or save  a document
- Intermittently gets "Microsoft Excel is waiting for another application to 
complete an OLE action"
- Excel isn't releasing the file from File Server.  Windows 2003 open files 
shows user has file open but from a client perspective on citrix nothing is 
open.  
- Very slow to save (30 minutes)

Ive tried the following:
- Run Excel in Safe mode - no difference.
- Published Excel on another server with no Addins - no difference
- Server resources are fine.  I have 1 user running on a 2 x Quad core physical 
server with 24Gb RAM and these issues occur
- For OLE issue, I have checked and unchecked "Ignore other applications that 
use Dynamic
 Data Exchange (DDE)" - no difference

The files are financial and have lots of macros in them.  Are there any best 
practice guides in relation to configuring Excel on Citrix?

Thanks
Ang

                                          

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