[THIN] Re: Off topic - Excel 2010 issues on Citrix

  • From: "Hamilton, Ronnie" <ronnie.hamilton@xxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 19 Apr 2013 15:13:45 +0100

Hi 

 

I have had issues using the older version of the ICA client 

Regards,

Ronnie

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Angela Smith
Sent: 19 April 2013 14:03
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Off topic - Excel 2010 issues on Citrix

 

Hi

I recently installed Office 2010 on XenApp 4.5 (running on Windows 2003)
for our finance team.  I'm having quite a few issues where Excel
intermittently has the following issues:

- Locks up when trying to open or save  a document
- Intermittently gets "Microsoft Excel is waiting for another
application to complete an OLE action"
- Excel isn't releasing the file from File Server.  Windows 2003 open
files shows user has file open but from a client perspective on citrix
nothing is open.  
- Very slow to save (30 minutes)

Ive tried the following:
- Run Excel in Safe mode - no difference.
- Published Excel on another server with no Addins - no difference
- Server resources are fine.  I have 1 user running on a 2 x Quad core
physical server with 24Gb RAM and these issues occur
- For OLE issue, I have checked and unchecked "Ignore other applications
that use Dynamic Data Exchange (DDE)" - no difference

The files are financial and have lots of macros in them.  Are there any
best practice guides in relation to configuring Excel on Citrix?

Thanks
Ang




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