[THIN] Re: Off topic - Excel 2010 issues on Citrix

  • From: Dan Dill <DanD@xxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 19 Apr 2013 17:13:51 +0000

This may be of relevance: http://support.microsoft.com/kb/2570623


Dan Dill |Systems Engineer

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Webster
Sent: Friday, April 19, 2013 6:14 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Off topic - Excel 2010 issues on Citrix

I have seen this issue when the Office File Validation update has been 
installed.

Thanks


Webster

From: thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx> 
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Angela Smith
Sent: Friday, April 19, 2013 8:03 AM
To: thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>
Subject: [THIN] Off topic - Excel 2010 issues on Citrix

Hi

I recently installed Office 2010 on XenApp 4.5 (running on Windows 2003) for 
our finance team.  I'm having quite a few issues where Excel intermittently has 
the following issues:

- Locks up when trying to open or save  a document
- Intermittently gets "Microsoft Excel is waiting for another application to 
complete an OLE action"
- Excel isn't releasing the file from File Server.  Windows 2003 open files 
shows user has file open but from a client perspective on citrix nothing is 
open.
- Very slow to save (30 minutes)

Ive tried the following:
- Run Excel in Safe mode - no difference.
- Published Excel on another server with no Addins - no difference
- Server resources are fine.  I have 1 user running on a 2 x Quad core physical 
server with 24Gb RAM and these issues occur
- For OLE issue, I have checked and unchecked "Ignore other applications that 
use Dynamic Data Exchange (DDE)" - no difference

The files are financial and have lots of macros in them.  Are there any best 
practice guides in relation to configuring Excel on Citrix?

Thanks
Ang

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