My company is using Citrix more and more from remote locations. Unfortunately I'm tending to run into PC OS problems more often then not and talking the users through the simplest tasks in some cases is very painful. Does anyone know of a web based remote control program what will work without any firewall configuration and allow me to easily remote control remote PCs? I would think it needs to be HTTP based so I can easily traverse firewalls. Citrix has "go to my PC" but it is expensive...I need something cheaper. Most of the PCs are XP and have RDP but that would require me to setup port forwarding on the firewalls and I don't want to do that. Any suggestions? Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator