Two words.. Tight VNC.. Free - remote control pc desktops - rocks. Saved me more travel time that I could care to count. Bruce Jarrett-Norton Dart Energy Corporation BTW: We install Tight VNC on the users side and having start as a service. Then we use what is called Ultra to control the pcs. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Wednesday, February 02, 2005 10:10 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] OT Remote control PCs behind NAT firewall My company is using Citrix more and more from remote locations. Unfortunately I'm tending to run into PC OS problems more often then not and talking the users through the simplest tasks in some cases is very painful. Does anyone know of a web based remote control program what will work without any firewall configuration and allow me to easily remote control remote PCs? I would think it needs to be HTTP based so I can easily traverse firewalls. Citrix has "go to my PC" but it is expensive...I need something cheaper. Most of the PCs are XP and have RDP but that would require me to setup port forwarding on the firewalls and I don't want to do that. Any suggestions? Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator