[THIN] Re: OT Remote control PCs behind NAT firewall

  • From: "Nicolai Imset" <nicolai.imset@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 3 Feb 2005 04:16:50 +0100

close but not quite
i would set up a pc, with RdP/VNC and dyndns.org client (or
similar) then access this one.
from here i would control the other pc's

  _____  

From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Bruce
Jarrett-Norton
Sent: Wednesday, February 02, 2005 4:54 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT
firewall


That is a great idea..
So what you are saying is to install your "primary" remote
software like GoToMyPC on one pc and then run VNC from there
after you connect to it.
 
Bruce
Dart Energy Corporation

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Nicolai
Imset
Sent: Wednesday, February 02, 2005 10:35 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT
firewall


I beleive the easiest for you would be to set up a remote
ocmputer behind their firewall.
from that computer you can easily run any remote control
product i would then use VNC,Dameware. (VNC is free,
Dameware is not free but i think the license says you only
need one 1 as it's only 1 user using it)
 
Also with only natting you would at best reach one of the
pc's behind each firewall...
 
 

  _____  

From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Evan Mann
Sent: Wednesday, February 02, 2005 4:27 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT
firewall


VNC will require firewall configuration to pass the proper
port through, unless you set it to use port 80 inbound.  I
think that would work.


If you want something to use that requires no firewall
config then the big name is GoToMyPC for smal volume or
GoToAssist for enterprise.  Both are from Citrix Online. 
 
With GoToAssist, the general setup is the endser goes to a
webpage and requests help from the tech.  It downloads a
component, and you take control. GoToMyPC is the same
premise but you as the tech would go to a website and click
into someones computer.
 
If your going to use it for more then a handful of machines,
GoToAssist is what you'll probably have to use.  It's NOT
cheap however, but it's probably the best tool for this type
of support. Even though I support 99% of my users via Remote
Administrator or RDP, we still pay go GoToAssist for those
users when RAdmin/RDP is not a viable options.

There are other shareware type products that either work
through port 80 or in a GoToAssist type fashion but using
actual software clients instead of a web interface, but
still transmit data over port 80.  I've not used any of
those however. 
  _____  

From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Bruce
Jarrett-Norton
Sent: Wednesday, February 02, 2005 10:18 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT
firewall


Two words..
Tight VNC..
Free - remote control pc desktops - rocks.
 
Saved me more travel time that I could care to count.
 
Bruce Jarrett-Norton
Dart Energy Corporation
 
BTW: We install Tight VNC on the users side and having start
as a service.  Then we use what is called Ultra to control
the pcs.

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew
Shrewsbury
Sent: Wednesday, February 02, 2005 10:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] OT Remote control PCs behind NAT firewall



My company is using Citrix more and more from remote
locations. Unfortunately I'm tending to run into PC OS
problems more often then not and talking the users through
the simplest tasks in some cases is very painful. 

 

Does anyone know of a web based remote control program what
will work without any firewall configuration and allow me to
easily remote control remote PCs? I would think it needs to
be HTTP based so I can easily traverse firewalls. Citrix has
"go to my PC" but it is expensive.I need something cheaper.

 

Most of the PCs are XP and have RDP but that would require
me to setup port forwarding on the firewalls and I don't
want to do that.

 

Any suggestions?

 

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

 

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