[THIN] Re: ME Client and local printers in WTS
- From: "Beahm, Keith" <kbeahm@xxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 8 May 2003 20:09:42 -0500
What you wrote finally makes sense to me <feeling rather dense at the
moment>, but I'm just a little puzzled. We have yet to experience this
issue before, and while you would probably be at a loss to identify what may
have changed in 'our' environment - it makes me wonder if Citrix Winframe
and Metaframe clients don't work significantly differently that Windows
Terminal Services and clients connecting via TSAC. I will contact the user
and try your suggestion - thank you for your help.
-----Original Message-----
From: Marco Cortigiani [mailto:tuscan@xxxxxxxxxxxxx]
Sent: Thursday, May 08, 2003 7:47 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ME Client and local printers in WTS
Content-type: text/plain; charset=us-ascii; format=flowed
Content-transfer-encoding: 7BIT
Keith,
Here is how the mapping process works: When a client connect to a Citrix
server the ICA client is sending the information related to the printer
to the Citrix server. The most important information is the printer
driver name. Metaframe server will check if that driver is already
installed on the server. If the driver is not installed will try to
install on the server. Otherwise the printer is not going to be created,
and the user will not be able to print. To control this process, if you
are still using metaframe 1.8 you can create use a text file that is
called wtsuprn.inf . I just download a copy of this file from the Citrix
site for you. The structure of the file is pretty simple, on the left
column you must type the name of the printer driver, as specified on the
user desktop, and on the right you must specify the name of the driver
that you want to map for this printer. Chances are that the server
doesn't know about this printer, this is one of the most common
printing problem. What you need to do is get on the phone with this
user, and have her send you the exact name of the printer driver,
something like HP LaserJet 6 Si. The best thing to do is to have her
copy the printer description and paste it on an e-mail, like I have done
with the second attachement. Spelling and letter case has to be correct,
otherwise you will not see the printer. If you are using Metaframe Xp,
the process is similar but you don't have to edit the file, you need to
map a printer using the CMC.
Good luck
Cortigiani Thin Client Consulting
Beahm, Keith wrote:
>I'm not sure I fully grasp your intended meaning. The printer is of a type
>that I do not have at the office, so an exact replication of the user's
>scenario is not possible. I can however successfully attach the printer to
>my local machine TS LPT port (it is a Win2K box behind the PIX firewall).
>Does that address your suggestion, or did I miss the boat?
>
>The problem with this user begins much earlier that drivers - her TS mapped
>local COM and LPT ports are not there, as if she had none.
>
>btw - thank you for your interest and reply.
>
>-----Original Message-----
>From: Ryan Sumstad [mailto:ryan_sumstad@xxxxxxxxxxx]
>Sent: Thursday, May 08, 2003 7:05 PM
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Re: ME Client and local printers in WTS
>
>
>
>Make sure the printer can be mapped. If the printer is unknown or not
being
>
>mapped you would see this behavior as well as an error in the event log of
>the ts.
>
>-Ryan
>
>
>
>
>>From: "Beahm, Keith" <kbeahm@xxxxxxxxxxx>
>>Reply-To: thin@xxxxxxxxxxxxx
>>To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
>>Subject: [THIN] ME Client and local printers in WTS
>>Date: Thu, 8 May 2003 18:52:25 -0500
>>
>>Forgive me for interrupting with something I should already know the
answer
>>to, but ...
>>
>>We have a Windows ME client connecting via AOL to a Windows 2000 SP3
>>Terminal Server in application mode, and their local machine LPT and COM
>>ports are not mapping. On Win2K machines we have not had this issue - the
>>ports automatically appear and we assign the printers to them, it's a
quick
>>and painless affair. I am aware that there are mapping issues with WTS
>>(i.e. not Citrix) and Win 9X and ME machines - mostly drive mapping
issues,
>>but I did not recall this being the case with printer ports. Can anyone
>>confirm or deny that this is a known issue, and if it's not then how would
>>you suggest I fix it?
>>
>>Thanks in advance for any and all assistance.
>>
>>
>>
>>Keith Beahm, Network Engineer
>>Stinson Morrison Hecker, LLP
>>kbeahm@xxxxxxxxxxxxxxxxx
>>816.691.3374 Desk
>>816.918.0988 Cell
>>140*73*707 Nextel
>>
>>
>>
>>********************************************************
>>This Week's Sponsor - Emergent Online
>>EOL's Universal Printer new Features include:
>>Network Printing, Pagestreaming, 2400 DPI.
>>No Client Software Required!
>>http://www.go-eol.com/
>>**********************************************************
>>
>>For Archives, to Unsubscribe, Subscribe or
>>set Digest or Vacation mode use the below link:
>>http://thethin.net/citrixlist.cfm
>>
>>
>
>_________________________________________________________________
>MSN 8 helps eliminate e-mail viruses. Get 2 months FREE*.
>http://join.msn.com/?page=features/virus
>
>********************************************************
>This Week's Sponsor - Emergent Online
>EOL's Universal Printer new Features include:
>Network Printing, Pagestreaming, 2400 DPI.
>No Client Software Required!
>http://www.go-eol.com/
>**********************************************************
>
>For Archives, to Unsubscribe, Subscribe or
>set Digest or Vacation mode use the below link:
>http://thethin.net/citrixlist.cfm
>
>
>********************************************************
>This Week's Sponsor - Emergent Online
>EOL's Universal Printer new Features include:
>Network Printing, Pagestreaming, 2400 DPI.
>No Client Software Required!
>http://www.go-eol.com/
>**********************************************************
>
>For Archives, to Unsubscribe, Subscribe or
>set Digest or Vacation mode use the below link:
>http://thethin.net/citrixlist.cfm
>
>
>
--
-- No attachments (even text) are allowed --
-- Type: text/plain
-- File: wtsuprn.txt
-- No attachments (even text) are allowed --
-- Type: image/bmp
-- File: printer.bmp
********************************************************
This Week's Sponsor - Emergent Online
EOL's Universal Printer new Features include:
Network Printing, Pagestreaming, 2400 DPI.
No Client Software Required!
http://www.go-eol.com/
**********************************************************
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
********************************************************
This Week's Sponsor - Emergent Online
EOL's Universal Printer new Features include:
Network Printing, Pagestreaming, 2400 DPI.
No Client Software Required!
http://www.go-eol.com/
**********************************************************
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
Other related posts: