[THIN] Re: ME Client and local printers in WTS
- From: Marco Cortigiani <tuscan@xxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 08 May 2003 21:20:35 -0400
Keith,
Printer and port mapping is on of the main feature of Citrix Metaframe.
TS doesn't have the same flexibility. To be quite honest I am not that
familiar with just ts because we started using TS in conjunction with
Citrix from the beginning. As I said printing is this environment is a
pain in the behind, but with Citrix and those few changes that I
indicate in my previous e-mail, you should be able to accomodate every
printers. I believe that widows 2003 is coming up with similar printer
mapping feature, but I am not really sure.
Beahm, Keith wrote:
>What you wrote finally makes sense to me <feeling rather dense at the
>moment>, but I'm just a little puzzled. We have yet to experience this
>issue before, and while you would probably be at a loss to identify what may
>have changed in 'our' environment - it makes me wonder if Citrix Winframe
>and Metaframe clients don't work significantly differently that Windows
>Terminal Services and clients connecting via TSAC. I will contact the user
>and try your suggestion - thank you for your help.
>
>-----Original Message-----
>From: Marco Cortigiani [mailto:tuscan@xxxxxxxxxxxxx]
>Sent: Thursday, May 08, 2003 7:47 PM
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Re: ME Client and local printers in WTS
>
>
>Content-type: text/plain; charset=us-ascii; format=flowed
>Content-transfer-encoding: 7BIT
>
>Keith,
>Here is how the mapping process works: When a client connect to a Citrix
>server the ICA client is sending the information related to the printer
>to the Citrix server. The most important information is the printer
>driver name. Metaframe server will check if that driver is already
>installed on the server. If the driver is not installed will try to
>install on the server. Otherwise the printer is not going to be created,
>and the user will not be able to print. To control this process, if you
>are still using metaframe 1.8 you can create use a text file that is
>called wtsuprn.inf . I just download a copy of this file from the Citrix
>site for you. The structure of the file is pretty simple, on the left
>column you must type the name of the printer driver, as specified on the
>user desktop, and on the right you must specify the name of the driver
>that you want to map for this printer. Chances are that the server
> doesn't know about this printer, this is one of the most common
>printing problem. What you need to do is get on the phone with this
>user, and have her send you the exact name of the printer driver,
>something like HP LaserJet 6 Si. The best thing to do is to have her
>copy the printer description and paste it on an e-mail, like I have done
>with the second attachement. Spelling and letter case has to be correct,
>otherwise you will not see the printer. If you are using Metaframe Xp,
>the process is similar but you don't have to edit the file, you need to
>map a printer using the CMC.
>
>
>Good luck
>
>Cortigiani Thin Client Consulting
>
>
>
>Beahm, Keith wrote:
>
>
>
>>I'm not sure I fully grasp your intended meaning. The printer is of a type
>>that I do not have at the office, so an exact replication of the user's
>>scenario is not possible. I can however successfully attach the printer to
>>my local machine TS LPT port (it is a Win2K box behind the PIX firewall).
>>Does that address your suggestion, or did I miss the boat?
>>
>>The problem with this user begins much earlier that drivers - her TS mapped
>>local COM and LPT ports are not there, as if she had none.
>>
>>btw - thank you for your interest and reply.
>>
>>-----Original Message-----
>>From: Ryan Sumstad [mailto:ryan_sumstad@xxxxxxxxxxx]
>>Sent: Thursday, May 08, 2003 7:05 PM
>>To: thin@xxxxxxxxxxxxx
>>Subject: [THIN] Re: ME Client and local printers in WTS
>>
>>
>>
>>Make sure the printer can be mapped. If the printer is unknown or not
>>
>>
>being
>
>
>>mapped you would see this behavior as well as an error in the event log of
>>the ts.
>>
>>-Ryan
>>
>>
>>
>>
>>
>>
>>>From: "Beahm, Keith" <kbeahm@xxxxxxxxxxx>
>>>Reply-To: thin@xxxxxxxxxxxxx
>>>To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
>>>Subject: [THIN] ME Client and local printers in WTS
>>>Date: Thu, 8 May 2003 18:52:25 -0500
>>>
>>>Forgive me for interrupting with something I should already know the
>>>
>>>
>answer
>
>
>>>to, but ...
>>>
>>>We have a Windows ME client connecting via AOL to a Windows 2000 SP3
>>>Terminal Server in application mode, and their local machine LPT and COM
>>>ports are not mapping. On Win2K machines we have not had this issue - the
>>>ports automatically appear and we assign the printers to them, it's a
>>>
>>>
>quick
>
>
>>>and painless affair. I am aware that there are mapping issues with WTS
>>>(i.e. not Citrix) and Win 9X and ME machines - mostly drive mapping
>>>
>>>
>issues,
>
>
>>>but I did not recall this being the case with printer ports. Can anyone
>>>confirm or deny that this is a known issue, and if it's not then how would
>>>you suggest I fix it?
>>>
>>>Thanks in advance for any and all assistance.
>>>
>>>
>>>
>>>Keith Beahm, Network Engineer
>>>Stinson Morrison Hecker, LLP
>>>kbeahm@xxxxxxxxxxxxxxxxx
>>>816.691.3374 Desk
>>>816.918.0988 Cell
>>>140*73*707 Nextel
>>>
>>>
>>>
>>>********************************************************
>>>This Week's Sponsor - Emergent Online
>>>EOL's Universal Printer new Features include:
>>>Network Printing, Pagestreaming, 2400 DPI.
>>>No Client Software Required!
>>>http://www.go-eol.com/
>>>**********************************************************
>>>
>>>For Archives, to Unsubscribe, Subscribe or
>>>set Digest or Vacation mode use the below link:
>>>http://thethin.net/citrixlist.cfm
>>>
>>>
>>>
>>>
>>_________________________________________________________________
>>MSN 8 helps eliminate e-mail viruses. Get 2 months FREE*.
>>http://join.msn.com/?page=features/virus
>>
>>********************************************************
>>This Week's Sponsor - Emergent Online
>>EOL's Universal Printer new Features include:
>>Network Printing, Pagestreaming, 2400 DPI.
>>No Client Software Required!
>>http://www.go-eol.com/
>>**********************************************************
>>
>>For Archives, to Unsubscribe, Subscribe or
>>set Digest or Vacation mode use the below link:
>>http://thethin.net/citrixlist.cfm
>>
>>
>>********************************************************
>>This Week's Sponsor - Emergent Online
>>EOL's Universal Printer new Features include:
>>Network Printing, Pagestreaming, 2400 DPI.
>>No Client Software Required!
>>http://www.go-eol.com/
>>**********************************************************
>>
>>For Archives, to Unsubscribe, Subscribe or
>>set Digest or Vacation mode use the below link:
>>http://thethin.net/citrixlist.cfm
>>
>>
>>
>>
>>
>
>
>
--
********************************************************
This Week's Sponsor - Emergent Online
EOL's Universal Printer new Features include:
Network Printing, Pagestreaming, 2400 DPI.
No Client Software Required!
http://www.go-eol.com/
**********************************************************
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
Other related posts:
