[THIN] Re: Help! slow logon process from remote site
- From: "Rick Mack" <Rick.Mack@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 3 Nov 2004 21:42:05 +1000
Hi,
A direct connection to a server bypasses the server enumeration/load balancing
and published app resolution.
A normal scenario for a published app is:
Unless a server browser list is defined, try a DNS lookup on "ica" to find a
Citix server.
If the DNS entry resolves, conatact the server, which will either provide you
with the PN info or redirect you to the data collector which will do the deed.
THEN your client will connect to the nominated published app server.
If a number of servers have been defined under the ica entry, then make sure
DNS round-robin support hasn't been disabled, and make sure that ALL the
servers in the DNS list are online, otherwise the ICA client will have to time
out before it tries the next server in the list and finally gets it's
connection info.
If you want fast connections, have a dedicated data collector or less loaded
prmary data collector, and either set the browser list to that servers IP
address or just have a single DNS "ica" entry to that server. Setting the farm
property to have only the data collector handle PN request can also help.
regards,
Rick
Ulrich Mack
Volante Systems
________________________________
From: thin-bounce@xxxxxxxxxxxxx on behalf of Matthew Shrewsbury
Sent: Wed 3/11/2004 10:01 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
I'll try watching but they have to be connected as I see policy and logon
scripts run without issue. It could be the published app is doing something
except that the users on the local LAN have no issue. There is no other port
that comes into play other then 1494 and 8080 correct (I'm using full Citrix
Program Neighborhood 7.1 and connecting to application by setting server names
and TCP)?
Thanks for your suggestions!!
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
.
-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx]
Sent: Tuesday, November 02, 2004 6:21 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
Well the XML port wouldn't be the issue. I mean that is used for app
enumeration. Have you watched their connection as they come in. Are they
connected when it hangs? If so its not XML since that is needed to enumerate
the app and not used once connected.
Ron Oglesby
Director of Technical Architecture
RapidApp, Chicago
Office: 312 372 7188
Mobile: 815 325 7618
email: roglesby@xxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 4:42 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
I thought that at first but when I create a custom connection directly to the
server name it logs in at normal speed. Any other ideas?
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx]
Sent: Tuesday, November 02, 2004 5:29 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
No, more than likely it is Running login scripts and mapping drives to remote
servers, home dirs are located at remote sites, or Profiles or TS profiles are
at remote sites.
Ron Oglesby
Director of Technical Architecture
RapidApp, Chicago
Office: 312 372 7188
Mobile: 815 325 7618
email: roglesby@xxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 4:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Help! slow logon process from remote site
I am starting to move users off our old Citrix server onto our new Citrix farm.
Everything has gone as planned for our uses using the LAN. Our remote site is
having very slow logons. When I say logon I mean the user starts to logon I see
the logon script run as normal and just as you would expect the published
application to appear the screen goes blank and you wait and wait (around 30 to
60 seconds) then the application appears. Once the connection is established
everything works fine.
1) This problem does not occur for LAN users.
2) This problem only occurs for published applications.
I think the problem might have something to do with the XML service running on
8080? What ports need to be open through our (firewall 1494 is working fine)?
Any ideas I really need to get this working quickly?
Thanks for any help!!
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
Coscan Homes LLC
5555 Anglers Avenue, Suite 1A
Ft. Lauderdale, Florida 33312
Direct 954.620.1052
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