[THIN] Re: Help! slow logon process from remote site

  • From: "Ron Oglesby" <Roglesby@xxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 3 Nov 2004 08:23:55 -0600

Goto www.brianmadden.com <http://www.brianmadden.com/>  and look up his
performance whitepaper

 

Ron Oglesby

Director of Technical Architecture

 

RapidApp, Chicago

Office: 312 372 7188

Mobile: 815 325 7618

email: roglesby@xxxxxxxxxxxx

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Matthew Shrewsbury
Sent: Wednesday, November 03, 2004 7:50 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site

 

I like that idea but have not used winlogon debug before. I'll do a search
but is there a link/paper explaining how to do that handy?

 

Thank you very much for your suggestions!!!

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx] 
Sent: Tuesday, November 02, 2004 8:49 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site

 

Have you tried a winlogon debug yet?

 

Basically publish a test app on a sever with no other apps published on it.
Let one of the remote users launch the test app then go through the debug
file for long time gaps.

 

Ron Oglesby

Director of Technical Architecture

 

RapidApp, Chicago

Office: 312 372 7188

Mobile: 815 325 7618

email: roglesby@xxxxxxxxxxxx

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 6:02 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site

 

I'll try watching but they have to be connected as I see policy and logon
scripts run without issue. It could be the published app is doing something
except that the users on the local LAN have no issue. There is no other port
that comes into play other then 1494 and 8080 correct (I'm using full Citrix
Program Neighborhood 7.1 and connecting to application by setting server
names and TCP)?

 

Thanks for your suggestions!!

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

. 

-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx] 
Sent: Tuesday, November 02, 2004 6:21 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site

 

Well the XML port wouldn't be the issue. I mean that is used for app
enumeration. Have you watched their connection as they come in. Are they
connected when it hangs? If so its not XML since that is needed to enumerate
the app and not used once connected.

 

Ron Oglesby

Director of Technical Architecture

 

RapidApp, Chicago

Office: 312 372 7188

Mobile: 815 325 7618

email: roglesby@xxxxxxxxxxxx

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 4:42 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site

 

I thought that at first but when I create a custom connection directly to
the server name it logs in at normal speed. Any other ideas?

 

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx] 
Sent: Tuesday, November 02, 2004 5:29 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site

 

No, more than likely it is Running login scripts and mapping drives to
remote servers, home dirs are located at remote sites, or Profiles or TS
profiles are at remote sites.

 

Ron Oglesby

Director of Technical Architecture

 

RapidApp, Chicago

Office: 312 372 7188

Mobile: 815 325 7618

email: roglesby@xxxxxxxxxxxx

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 4:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Help! slow logon process from remote site

 

I am starting to move users off our old Citrix server onto our new Citrix
farm. Everything has gone as planned for our uses using the LAN. Our remote
site is having very slow logons. When I say logon I mean the user starts to
logon I see the logon script run as normal and just as you would expect the
published application to appear the screen goes blank and you wait and wait
(around 30 to 60 seconds) then the application appears. Once the connection
is established everything works fine. 

 

1) This problem does not occur for LAN users.

2) This problem only occurs for published applications. 

 

I think the problem might have something to do with the XML service running
on 8080? What ports need to be open through our (firewall 1494 is working
fine)? Any ideas I really need to get this working quickly?

 

Thanks for any help!!

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

Coscan Homes LLC

5555 Anglers Avenue, Suite 1A

Ft. Lauderdale, Florida 33312

Direct 954.620.1052

 

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