[THIN] Re: Help! slow logon process from remote site
- From: "Matthew Shrewsbury" <MShrewsbury@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 3 Nov 2004 08:47:22 -0500
Thanks for the input! I'm not using DNS for browsing as I am specifying
the servers on the client. I may look at setting up the DNS ica entry in
the future.
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
-----Original Message-----
From: Rick Mack [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick
Mack
Sent: Wednesday, November 03, 2004 6:42 AM
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Re: Help! slow logon process from remote site
Hi,
A direct connection to a server bypasses the server enumeration/load
balancing and published app resolution.
A normal scenario for a published app is:
Unless a server browser list is defined, try a DNS lookup on "ica" to
find a Citix server.
If the DNS entry resolves, conatact the server, which will either
provide you with the PN info or redirect you to the data collector which
will do the deed.
THEN your client will connect to the nominated published app server.
If a number of servers have been defined under the ica entry, then make
sure DNS round-robin support hasn't been disabled, and make sure that
ALL the servers in the DNS list are online, otherwise the ICA client
will have to time out before it tries the next server in the list and
finally gets it's connection info.
If you want fast connections, have a dedicated data collector or less
loaded prmary data collector, and either set the browser list to that
servers IP address or just have a single DNS "ica" entry to that server.
Setting the farm property to have only the data collector handle PN
request can also help.
regards,
Rick
Ulrich Mack
Volante Systems
_____
From: thin-bounce@xxxxxxxxxxxxx on behalf of Matthew Shrewsbury
Sent: Wed 3/11/2004 10:01 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
I'll try watching but they have to be connected as I see policy and
logon scripts run without issue. It could be the published app is doing
something except that the users on the local LAN have no issue. There is
no other port that comes into play other then 1494 and 8080 correct (I'm
using full Citrix Program Neighborhood 7.1 and connecting to application
by setting server names and TCP)?
Thanks for your suggestions!!
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
.
-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx]
Sent: Tuesday, November 02, 2004 6:21 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
Well the XML port wouldn't be the issue. I mean that is used for app
enumeration. Have you watched their connection as they come in. Are they
connected when it hangs? If so its not XML since that is needed to
enumerate the app and not used once connected.
Ron Oglesby
Director of Technical Architecture
RapidApp, Chicago
Office: 312 372 7188
Mobile: 815 325 7618
email: roglesby@xxxxxxxxxxxx
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 4:42 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
I thought that at first but when I create a custom connection directly
to the server name it logs in at normal speed. Any other ideas?
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
-----Original Message-----
From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx]
Sent: Tuesday, November 02, 2004 5:29 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Help! slow logon process from remote site
No, more than likely it is Running login scripts and mapping drives to
remote servers, home dirs are located at remote sites, or Profiles or TS
profiles are at remote sites.
Ron Oglesby
Director of Technical Architecture
RapidApp, Chicago
Office: 312 372 7188
Mobile: 815 325 7618
email: roglesby@xxxxxxxxxxxx
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Matthew Shrewsbury
Sent: Tuesday, November 02, 2004 4:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Help! slow logon process from remote site
I am starting to move users off our old Citrix server onto our new
Citrix farm. Everything has gone as planned for our uses using the LAN.
Our remote site is having very slow logons. When I say logon I mean the
user starts to logon I see the logon script run as normal and just as
you would expect the published application to appear the screen goes
blank and you wait and wait (around 30 to 60 seconds) then the
application appears. Once the connection is established everything works
fine.
1) This problem does not occur for LAN users.
2) This problem only occurs for published applications.
I think the problem might have something to do with the XML service
running on 8080? What ports need to be open through our (firewall 1494
is working fine)? Any ideas I really need to get this working quickly?
Thanks for any help!!
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
Coscan Homes LLC
5555 Anglers Avenue, Suite 1A
Ft. Lauderdale, Florida 33312
Direct 954.620.1052
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