Matthew SP4 is well known for causing these slow logons, apply all the patches available, MS have them, any search on THIN or even Google will provide you rafts of info into the pitfalls of SP4 > Regards, > > Gavin Ramejkis > Citrix Team Leader > Citrix Architecture & Implementation > Accenture - Project Services > Ground Floor, Babbage House, Radbroke Hall, Knutsford WA16 9EU > cw: 7 2000 2588 > m: 07801 790736 > e: gavin.ramejkis@xxxxxxxxxxxxxx > "Enabling competitive advantage for Barclays, in IT and Business Processing" > -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Matthew Shrewsbury Sent: 03 November 2004 14:09 To: thin Subject: [THIN] Re: Antwort: Re: Help! slow logon process from remote site I am using Win2k SP4 with XPA FR3...I'll check the homepage. Thank you for your help! Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator -----Original Message----- From: Klein.M@xxxxxxxxxxxx [mailto:Klein.M@xxxxxxxxxxxx] Sent: Wednesday, November 03, 2004 8:54 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Antwort: Re: Help! slow logon process from remote site hi, which os do u use on the server? win 2000, sp 4? If so there is a patch on the citrix homepage for slow logon. We had the same problem but that patch helped us. Kind regards Markus Klein ISOVOLTA AG IT / Netzwerk & Client-Server IZ NÖ-Süd, Straße 3 A-2355 Wr. Neudorf Tel.: +43/2236/605-211 Fax: +43/2236/605-506 mailto:Klein.M@xxxxxxxxxxxx http://www.isovolta.com |---------+-----------------------------> | | "Matthew | | | Shrewsbury" | | | <MShrewsbury@COSCA| | | NHOMES.com> | | | Gesendet von: | | | thin-bounce@freeli| | | sts.org | | | | | | | | | 03.11.2004 14:49 | | | Bitte antworten an| | | thin | |---------+-----------------------------> >--------------------------------------------------------------------------- -----------------------------------| | | | An: <thin@xxxxxxxxxxxxx> | | Kopie: | | Thema: [THIN] Re: Help! slow logon process from remote site | >--------------------------------------------------------------------------- -----------------------------------| I like that idea but have not used winlogon debug before. I'll do a search but is there a link/paper explaining how to do that handy? Thank you very much for your suggestions!!! Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator -----Original Message----- From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx] Sent: Tuesday, November 02, 2004 8:49 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Help! slow logon process from remote site Have you tried a winlogon debug yet? Basically publish a test app on a sever with no other apps published on it. Let one of the remote users launch the test app then go through the debug file for long time gaps. Ron Oglesby Director of Technical Architecture RapidApp, Chicago Office: 312 372 7188 Mobile: 815 325 7618 email: roglesby@xxxxxxxxxxxx From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Tuesday, November 02, 2004 6:02 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Help! slow logon process from remote site I'll try watching but they have to be connected as I see policy and logon scripts run without issue. It could be the published app is doing something except that the users on the local LAN have no issue. There is no other port that comes into play other then 1494 and 8080 correct (I'm using full Citrix Program Neighborhood 7.1 and connecting to application by setting server names and TCP)? Thanks for your suggestions!! Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator . -----Original Message----- From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx] Sent: Tuesday, November 02, 2004 6:21 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Help! slow logon process from remote site Well the XML port wouldn't be the issue. I mean that is used for app enumeration. Have you watched their connection as they come in. Are they connected when it hangs? If so its not XML since that is needed to enumerate the app and not used once connected. Ron Oglesby Director of Technical Architecture RapidApp, Chicago Office: 312 372 7188 Mobile: 815 325 7618 email: roglesby@xxxxxxxxxxxx From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Tuesday, November 02, 2004 4:42 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Help! slow logon process from remote site I thought that at first but when I create a custom connection directly to the server name it logs in at normal speed. Any other ideas? Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator -----Original Message----- From: Ron Oglesby [mailto:Roglesby@xxxxxxxxxxxx] Sent: Tuesday, November 02, 2004 5:29 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Help! slow logon process from remote site No, more than likely it is Running login scripts and mapping drives to remote servers, home dirs are located at remote sites, or Profiles or TS profiles are at remote sites. Ron Oglesby Director of Technical Architecture RapidApp, Chicago Office: 312 372 7188 Mobile: 815 325 7618 email: roglesby@xxxxxxxxxxxx From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Tuesday, November 02, 2004 4:09 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Help! slow logon process from remote site I am starting to move users off our old Citrix server onto our new Citrix farm. Everything has gone as planned for our uses using the LAN. Our remote site is having very slow logons. When I say logon I mean the user starts to logon I see the logon script run as normal and just as you would expect the published application to appear the screen goes blank and you wait and wait (around 30 to 60 seconds) then the application appears. Once the connection is established everything works fine. 1) This problem does not occur for LAN users. 2) This problem only occurs for published applications. I think the problem might have something to do with the XML service running on 8080? What ports need to be open through our (firewall 1494 is working fine)? Any ideas I really need to get this working quickly? Thanks for any help!! Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator Coscan Homes LLC 5555 Anglers Avenue, Suite 1A Ft. Lauderdale, Florida 33312 Direct 954.620.1052 DISCLAIMER: This message contains information which may be confidential and/or privileged, and is intended only for the use of the addressee(s). Any use, disclosure or copying of this message or any part thereof by any person other than such addressee(s) is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender by return e-mail and delete the message. 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