[THIN] Re: HRP2 is out

  • From: "Jeff Pitsch" <jepitsch@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 15 Aug 2006 19:50:02 -0400

Again, I will argue that at least Citrix is TRYING.  yes it's frustrating
but what has MS done to fix THEIR PROBLEM.  Printing is NOT A CITRIX
PROBLEM.  People get so hung up on blaming Citrix for this and they have
done it for years when in the end it's not their problem.  The UPD printing
is a 1.0 product and is going to have problems, so did thinprint, tricerat,
provision, etc etc etc.  I wish every piece of software was perfect the
first time out but then I'd be out of a job.  And yes, I get just as
frustrated with Citrix as the next person, heck, I've written some scathing
things about them and I stand by all that but I also believe in assigning
blame properly.  I also applaude Citrix for at least making the attempt to
fix this problem.  I will tell you this right now, if they hadn't come out
with this UPD, we all would be complaining that they hadn't even made the
attempt.  You know how I know?  Because it's all over the boards, the list,
newsgroups, meetings, etc.  WE'VE ALL COMPLAINED THAT CITRIX ISN'T DOING
ENOUGH and then they try and they get flogged for it.

Now on the hotfix thing, yea, I completely agree get it right the first
time.  God those first 4 or 5 hotfixes that changed your XML port,
brilliant!!!  I've raked them over the coals for that many times and until
they get it right I'll keep doing it.

And if you don't like what they are doing or how their products are turning
out, Provision Networks, Ericom, etc are all out there.  If your seriously
that unhappy with Citrix, then I'll be more than happy to help you move away
from them. :)

Jeff Pitsch
Microsoft MVP - Terminal Server

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On 8/15/06, Steve Greenberg <steveg@xxxxxxxxxxxxxx> wrote: 

The mirrored/backward print issue is a known problem with EMF style
printing
in some percentage of environments. This is why Tricerat and ThinPrint
abandoned EMF in their product designs some time ago. Unfortunately, if
the
problems are not readily resolved, the best solution IS a third party
tool.
Frustrating yes, but this is the simply the way it is....



Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx



_____

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf
Of Adam Granatella
Sent: Tuesday, August 15, 2006 3:53 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: HRP2 is out



Not hatred, frustration.  Citrix touts their printing in PS4.0 is so
vastly
improved.  UPD, works every time.  Wrong.  Printing is mirrored and
backwards.  Known issue, here's a hotfix, on the client side, released in
a
buggy client that creates new issues.  CPSVC.exe leaks 3Mb of memory for
every user that logs on and prints.  Private hotfix, install it and
immediately starts crashing the spooler.  020 hotfix fixes it.  3 days
later, so does 033.  2 months later, so does 061.  A week later, so does
069.  Oh, but the installation of any of these hotfixes also randomly puts
servers into a state where they stop auto-creating printers.  The fix?
Restart CPSVC.  Oh yeah, but also a new bug.  5 minutes after you restart
CPSVC, auto created printers vanish.  The fix?  2-4 more weeks.  Or just
log
off your users.



I mean, really.  This is supposed to be acceptable?  I know, pay some
other
company a whole slew of money to fix what Citrix has been advertising as
"vastly improved printing" for the last few years.



Don't get me wrong, I like Citrix and I'm still excited about the things
it
brings to the table, but chasing around this printing problem for the last
5
months has been ridiculous.  And yes, I've checked my drivers, etc. etc.
etc.  I realize there are plenty of you who have had no issues at all, so
if
you don't believe me, send me a fax number and I'll fax over a mirrored
and
backwards printed out copy of the admin guide for you.  :)



Adam



_____

From: thin-bounce@xxxxxxxxxxxxx on behalf of Jeff Pitsch
Sent: Tue 8/15/2006 4:28 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: HRP2 is out

Wow such hatred.  I'm curious, what piece of software do you have that
doesn't have bugs?  Seriously?  Name one.

On 8/15/06, Adam Granatella <granatella.adam@xxxxxxxx> wrote:

From  <http://support.citrix.com/article/CTX110471>
http://support.citrix.com/article/CTX110471:



21.  The Citrix Print Manager service may become unresponsive. When this
happens, printers fail to autocreate.



(The solution to this problem is, of course, to restart the Citrix Print
Manager service)





Then this gem...



From  <http://support.citrix.com/article/CTX110830>
http://support.citrix.com/article/CTX110830:



Symptoms

Autocreated client printers are deleted five minutes after the Citrix
Print
Manager Service is restarted.

Thanks a lot Citrix, you jackasses!!!




_____

From: thin-bounce@xxxxxxxxxxxxx [mailto: <mailto:thin-bounce@xxxxxxxxxxxxx
>
thin-bounce@xxxxxxxxxxxxx] On Behalf Of M

Sent: Tuesday, August 15, 2006 11:17 AM


To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: HRP2 is out




Well spotted.



Here are some articles to go with it



http://support.citrix.com/kb/entry.jspa?entryID=10757

http://support.citrix.com/kb/entry.jspa?entryID=10761

http://support.citrix.com/kb/entry.jspa?entryID=10765



M

----- Original Message -----

From: Jeff <mailto:jepitsch@xxxxxxxxx>  Pitsch

To: thin@xxxxxxxxxxxxx

Sent: Tuesday, August 15, 2006 4:31 PM

Subject: [THIN] HRP2 is out




HRP2 is out, well, close since the download isn't linked yet but here is
the
link:  http://support.citrix.com/kb/entry.jspa?entryID=10769



Jeff Pitsch
Microsoft MVP - Terminal Server

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com <http://jeffpitschconsulting.com/>


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