[THIN] Re: Citrix and MSCS failover problem

  • From: "Braebaum, Neil" <neil.braebaum@xxxxxxxxxxxxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Tue, 14 Jan 2003 17:08:59 -0000

You haven't got any static entries in WINS or lmhosts for cluster resource
names, have you?

Neil

> -----Original Message-----
> From: Lee, David (CITY TREASURY) [mailto:David.Lee@xxxxxxxxxxxxxxx] 
> Sent: 14 January 2003 17:02
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: Citrix and MSCS failover problem
> 
> Thanks, but I've checked that - the Citrix servers are set to 
> use the clustername.  
> 
> We have a spare disk resource on the SAN hosting the cluster, 
> so I've been able to build a new file share group to test 
> failover without affecting the live share.  Initially, I was 
> able to duplicate the problem - basically the share seems to 
> disappear when the group is failed over.  However, following 
> further tests this afternoon, without changing anything, the 
> test setup is now working correctly through a 
> failover.....aaaaaargh!  Ah well, could be a late evening, 
> we're going to test failover on the live system once the 
> users have gone home :(
> 
> -----Original Message-----
> From: Magnus [mailto:magnus@xxxxxxxx]
> Sent: 14 January 2003 16:15
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Citrix and MSCS failover problem
> 
> Make sure that you are using the clustername /cluster ip 
> address to point to those forms.  I may be that they are set 
> up to use just the name or ip of one of the nodes in the 
> cluster instead of the cluster name
> 
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Lee, David 
> (CITY TREASURY)
> Sent: Monday, January 13, 2003 12:47 PM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Citrix and MSCS failover problem
> 
> We have a Windows 2000 Advanced Server cluster which hosts a 
> file share containing forms for an Oracle application.  Our 
> Win2K / Citrix servers (Metaframe XPe) run an application 
> which uses these forms.  
> 
> The problems started today when we needed to perform a 
> cluster failover for maintenance purposes - I was able to 
> successfully move all cluster resources to the other node, 
> but the helpdesk then started to receive calls from Citrix 
> users complaining about the Oracle application failing.  
> Basically, the application could no longer see the path to 
> the forms files, like the file share had gone down.  However, 
> I was able to successfully browse the share from a Citrix 
> desktop, although the Windows explorer initially indicated 
> that the drive mapping was disconnected.  I'm aware that 
> failover can interupt the service for a few seconds, but I 
> still had users in this state 20 minutes afterwards! Users 
> attempting to set up new sessions after the failover were 
> also affected.
> 
> It is almost as if the Citrix servers were connecting direct 
> to the cluster node rather than the virtual server, hence 
> failover broke their connection. However, the Citrix servers 
> are configured to use the virtual server, so I've had to rule 
> that out as well.  I've got everything back up now by 
> rebooting the Citrix servers (desperate!), but I'm still 
> concerned that the Citrix servers did not cope with an MSCS 
> failover, any ideas?

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