[TechAssist] Re: fed up with fed-Ex 3 business day deliv. policy
- From: "J Silverman" <greentron@xxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 22 Mar 2005 14:23:50 -0500
UPS is one of your competitors in the service business. Do you enjoy
subsidizing a competitor? Their SCS division that does service has a gross
of about three billion dollars a year. Some of that could have gone into
your pocket. They bragg about it. Go to the UPS Website and click on the
links to the SCS division where they gladly tell you about the things that
they service, on an exclusive basis of course. For example, InFocus video
projectors, and they wont sell you service info or parts.
Jerry Silverman
Greentron Inc
4 Newland Ave
Greenville SC 29609
Fax/Phone 864 232 3889
mail to: greentron@xxxxxxx
----- Original Message -----
From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, March 22, 2005 12:34 PM
Subject: [TechAssist] Re: fed up with fed-Ex 3 business day deliv. policy
> Exactly the reason I tell tritronics and all my suppliers to use nothing
but UPS. I have it
> especially bad in my area. Airborne, FED-ex and DHL ONLY deliver two days
a week because
> they come out of Portland Oregon, 215 miles away. Thus a three day
delivery shipped on
> Wednesday won't possibly get here till the following Tuesday even if it's
shipped next day
> delivery. So asking for a shipment in a hurry is useless unless it's
shipped UPS or USPS.
> Bill
>
> William H. Rayburn, CET
> NESDA Member
> Premium Technologies
> PO Box 442
> Long Beach, Wa. 98631
> (360) 642-4993
> email: premtech@xxxxxxxxxxxxxx
> ----- Original Message -----
> From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, March 22, 2005 9:03 AM
> Subject: [TechAssist] fed up with fed-Ex 3 business day deliv. policy
>
>
> I placed a parts order from www.newegg.com (great prices on PC related
> stuff) from california. Ordered Thursday evening, newegg shipped next
> morning, friday, via FedEx . With Newegg's email updates i used their
> Fedex tracking number to see progress. that package was in fedex
> orlando's depot 5:30 PM Sunday. Orlando is about 45 min. drive from
> me.Fedex online tracking said scheduled for delivery Wednesday at 4:30 PM.
> I called FEDEX customer assist line to ask why my box, when dropped at
> your Orlando depot,(45 min. away from my shop) is sitting there since
> Sunday,for a Wednesday delivery. Her answer:
> "The shipper PAID us for 3 business day delivery. They get 3 bus. day
> delivery."
> I said I understand you must get it to me in 3 business days as agreed,
> but if it's here already anyway, why not just ship it?
> She again said a "canned" line, "The shipper PAID for three business day
> delivery,..."
> I said, So you just let it sit there on the dock to "burn up" the time
> to make it 3 days , then ship it?
> Her answer, "Sir, the shipper PAID for..." You get the picture. Then her
> cheery "And can I help you with anything else?, well have a nice day..."
> Two days to get here from Calif., three more to truck it to me.. Still
> waiting...
> Fed up with Fed-Ex.
> Phil Bader
>
> --
>
> Philip Bader
> Jan Phyl TV Inc. (estab. 1976)
> 3420 Recker Hwy. Winter Haven, Fl. 33880
> Fax (863) 299-8821
> email: tjanphyl@xxxxxxxxxxxxxxx
>
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