[TechAssist] Re: fed up with fed-Ex 3 business day deliv. policy
- From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 22 Mar 2005 16:22:05 -0600
We have spedee delivery around here. Order parts by 3pm at ness
electronics--have it next day 99% of the time
TV Doctor
Avalon, Wi
----- Original Message -----
From: "Kevin" <kevintv@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, March 22, 2005 2:22 PM
Subject: [TechAssist] Re: fed up with fed-Ex 3 business day deliv. policy
> Too bad you don't have a courier called Canpar like we do up here in
> Canada. I can get overnight service as long as I order before 2PM.
> Normal mail would take 2-3 days at least. Of course I am only 250 miles
> away from my supplier, but still to me it is amazing service. Diagnose
> a TV in the morning, order the parts in the afternoon, fixed by 5PM the
> next day.
>
> Kevin Wilks
> Kevin's TV & Video Repair
> Penticton BC Canada
> kevintv@xxxxxxx
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of William Rayburn
> Sent: Tuesday, March 22, 2005 12:03 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: fed up with fed-Ex 3 business day deliv.
> policy
>
> I'll check it out Jerry. But I'm simply stuck in my area. It's USPS or
> UPS unless I want
> to wait a week or more for the part - and that's on an express order.
>
> William H. Rayburn, CET
> NESDA Member
> Premium Technologies
> PO Box 442
> Long Beach, Wa. 98631
> (360) 642-4993
> email: premtech@xxxxxxxxxxxxxx
> ----- Original Message -----
> From: "J Silverman" <greentron@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, March 22, 2005 11:23 AM
> Subject: [TechAssist] Re: fed up with fed-Ex 3 business day deliv.
> policy
>
>
> UPS is one of your competitors in the service business. Do you enjoy
> subsidizing a competitor? Their SCS division that does service has a
> gross
> of about three billion dollars a year. Some of that could have gone into
> your pocket. They bragg about it. Go to the UPS Website and click on the
> links to the SCS division where they gladly tell you about the things
> that
> they service, on an exclusive basis of course. For example, InFocus
> video
> projectors, and they wont sell you service info or parts.
> Jerry Silverman
> Greentron Inc
> 4 Newland Ave
> Greenville SC 29609
> Fax/Phone 864 232 3889
> mail to: greentron@xxxxxxx
> ----- Original Message -----
> From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, March 22, 2005 12:34 PM
> Subject: [TechAssist] Re: fed up with fed-Ex 3 business day deliv.
> policy
>
>
> > Exactly the reason I tell tritronics and all my suppliers to use
> nothing
> but UPS. I have it
> > especially bad in my area. Airborne, FED-ex and DHL ONLY deliver two
> days
> a week because
> > they come out of Portland Oregon, 215 miles away. Thus a three day
> delivery shipped on
> > Wednesday won't possibly get here till the following Tuesday even if
> it's
> shipped next day
> > delivery. So asking for a shipment in a hurry is useless unless it's
> shipped UPS or USPS.
> > Bill
> >
> > William H. Rayburn, CET
> > NESDA Member
> > Premium Technologies
> > PO Box 442
> > Long Beach, Wa. 98631
> > (360) 642-4993
> > email: premtech@xxxxxxxxxxxxxx
> > ----- Original Message -----
> > From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Tuesday, March 22, 2005 9:03 AM
> > Subject: [TechAssist] fed up with fed-Ex 3 business day deliv. policy
> >
> >
> > I placed a parts order from www.newegg.com (great prices on PC related
> > stuff) from california. Ordered Thursday evening, newegg shipped next
> > morning, friday, via FedEx . With Newegg's email updates i used their
> > Fedex tracking number to see progress. that package was in fedex
> > orlando's depot 5:30 PM Sunday. Orlando is about 45 min. drive from
> > me.Fedex online tracking said scheduled for delivery Wednesday at 4:30
> PM.
> > I called FEDEX customer assist line to ask why my box, when dropped at
> > your Orlando depot,(45 min. away from my shop) is sitting there since
> > Sunday,for a Wednesday delivery. Her answer:
> > "The shipper PAID us for 3 business day delivery. They get 3 bus. day
> > delivery."
> > I said I understand you must get it to me in 3 business days as
> agreed,
> > but if it's here already anyway, why not just ship it?
> > She again said a "canned" line, "The shipper PAID for three business
> day
> > delivery,..."
> > I said, So you just let it sit there on the dock to "burn up" the time
> > to make it 3 days , then ship it?
> > Her answer, "Sir, the shipper PAID for..." You get the picture. Then
> her
> > cheery "And can I help you with anything else?, well have a nice
> day..."
> > Two days to get here from Calif., three more to truck it to me.. Still
> > waiting...
> > Fed up with Fed-Ex.
> > Phil Bader
> >
> > --
> >
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
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