[TechAssist] Re: Update Re: Need help for HP Computer

  • From: "Ernest Brewley" <radiodok@xxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Wed, 21 Nov 2001 04:31:01 -0800

Did uoy try reinstalling windows?


>From: "Damon" <DAMON101@xxxxxxxxxxxxxx>
>Reply-To: techassist@xxxxxxxxxxxxx
>To: <techassist@xxxxxxxxxxxxx>
>Subject: [TechAssist] Re: Update Re: Need help for HP Computer
>Date: Wed, 21 Nov 2001 02:18:11 -0500
>
>
>Yeah I just ran PC cillin's Internet based scanner on my PC and it came
>through with flying colors.  http://www.antivirus.com
>
>
>Damon Brunger
>damon101@xxxxxxxxxxxxxx
>Telrad Electronic Services
>Ft Wayne, IN 46815
>----- Original Message -----
>From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Tuesday, November 20, 2001 3:19 PM
>Subject: [TechAssist] Re: Update Re: Need help for HP Computer
>
>
> >
> > Go to http://www.sophos.com and look at the information on that virus,
>then
> > get a good av program. Something about whenever the day and month = 13,
>such
> > as Dec 1, 12+1=13 is when it deletes files. I use McAfee online clinic 
>and
> > keep my subscription up to date and so far no problems, I never even see
>the
> > virus problems that are mentioned on this forum frequently.
> > Jim Myers
> > jr.myers@xxxxxxxxxxx
> > ----- Original Message -----
> > From: <gulftech@xxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Tuesday, November 20, 2001 2:07 PM
> > Subject: [TechAssist] Re: Update Re: Need help for HP Computer
> >
> >
> > >
> > > Clint and Friends,
> > >
> > > I did the housecall thing.  Took forever with this crazy computer.  I
>DID
> > > find 5 files infected with something called VBS HAPTIME.A   ...
>Housecall
> > > said it is Non Cleanable.  That doesn't sound good.  What do I do now?
> > > The files infected are WinsTips and MSN.
> > >
> > > I meant to say scandisk instead of defrag.  Sorry.
> > >
> > > Ken
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL  32561
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > > ----------------
> > >
> > > On Tue, 20 Nov 2001 05:54:00 -0600 "OrpheusComputing.com Repair"
> > > <techassist@xxxxxxxxxxxxxxxxxxxx> writes:
> > > >
> > > > Ken see if you can get to this site, and let is scan your pc,
> > > > then get back to us with it's results.
> > > > http://housecall.antivirus.com/
> > > > You should run scandisk, not defrag, and do it safe mode.
> > > > (same holds true for defrag if you keep getting that
> > > > message).  That message means you have not shut everything
> > > > down in the background, and you must in order for scandisk or
> > > > defrag to run.  When you start in safe mode, nothing is
> > > > loaded in the background.
> > > > -Clint
> > > >
> > > > God Bless Us All
> > > > Clint Hamilton, Owner
> > > > http://OrpheusComputing.com
> > > > http://ComputerHardware-ConsumerElectronics.com
> > > > sales@xxxxxxxxxxxxxxxxxxxx
> > > > Fax: 209-882-9602
> > > > TechAssist Administration
> > > > http://tech-assist.org
> > > > techassist@xxxxxxxxxxxxx
> > > >
> > > > ----- Original Message -----
> > > > From: <gulftech@xxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Monday, November 19, 2001 8:19 PM
> > > > Subject: [TechAssist] Need help for HP Computer
> > > >
> > > >
> > > >
> > > > Friends,
> > > >
> > > > I am in a near panic.  My shop computer is possessed.
> > > >
> > > > When it comes up, it has the following message:
> > > >
> > > > INTERNET EXPLORER
> > > > Some software (Active X controls) on this page might be
> > > > unsafe.  It is
> > > > recommended that you not run it.  Do you want to allow it to
> > > > run?  [Yes]
> > > > [No]
> > > >
> > > > I click "NO".  Then when I bring up "My Documents" to bring
> > > > up my
> > > > customer files, I get the message again.
> > > >
> > > > Later in the day, the computer froze up.  I lost entries I
> > > > had made since
> > > > opening.  It froze up two more times today, but I had saved
> > > > after each
> > > > entry.  A couple times when it froze, there was a message
> > > > something like
> > > > "Not enough memory.  Close some programs to continue."
> > > > Couldn't do
> > > > squat.  All frozen.  A couple times my MSN startup window
> > > > popped up, like
> > > > I was attempting to connect to the internet.  I wasn't.  It
> > > > might take
> > > > two or three attempts to close the window.
> > > >
> > > > For a couple of weeks I have noticed the light on my hard
> > > > drive pulse on
> > > > and off regularly for several minutes at a time and the
> > > > machine attempt
> > > > to access the A drive.
> > > >
> > > > I tried to run defrag, but it wouldn't run.  Got a message
> > > > something like
> > > > "Stopped running 10 times.  Do you wish to try again?
> > > >
> > > > For the record, it is an HP Pavilion 6635, 533MHz, with 64M
> > > > SDRAM memory.
> > > >  It has run flawlessly for one year until the devil got in it
> > > > a few weeks
> > > > ago.  Now, it has me really worried.  I could call a computer
> > > > shop, but
> > > > with all my files on this one, I'd be in real trouble while
> > > > it's gone.
> > > >
> > > > Thanks for any suggestions.  BTW, it goes without saying I
> > > > know very
> > > > little about computers, so be kind and "speak in simple
> > > > phrases to this
> > > > rookie!"
> > > >
> > > >
> > > > Ken Smith
> > > > Gulf Technical Services
> > > > 3034 Gulf Breeze Parkway
> > > > Gulf Breeze, FL  32561
> > > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > > >
> > > >
> > > >
> > > >
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