[TechAssist] Re: Update Re: Need help for HP Computer
- From: jmgoins.tn@xxxxxxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Wed, 21 Nov 2001 06:10:32 -0500
At Symantec's (Norton) site there are virus removal tools for VBS Haptime.
Try this link
http://www.symantec.com/avcenter/tools.list.html
Mike Goins jmgoins.tn@xxxxxxxxxxx
Also FPROT is a nice (DOS version is free) virus scanner/cleaner and is
available from Frisk Software International at
http://www.complex.is
At 01:07 PM 11/20/01 -0600, you wrote:
>
>
>Clint and Friends,
>
>I did the housecall thing. Took forever with this crazy computer. I DID
>find 5 files infected with something called VBS HAPTIME.A ... Housecall
>said it is Non Cleanable. That doesn't sound good. What do I do now?
>The files infected are WinsTips and MSN.
>
>I meant to say scandisk instead of defrag. Sorry.
>
>Ken
>
>
>Ken Smith
>Gulf Technical Services
>3034 Gulf Breeze Parkway
>Gulf Breeze, FL 32561
>850-934-8324 (Voice) 850-932-0819 (Fax)
>
>----------------
>
>On Tue, 20 Nov 2001 05:54:00 -0600 "OrpheusComputing.com Repair"
><techassist@xxxxxxxxxxxxxxxxxxxx> writes:
>>
>> Ken see if you can get to this site, and let is scan your pc,
>> then get back to us with it's results.
>> http://housecall.antivirus.com/
>> You should run scandisk, not defrag, and do it safe mode.
>> (same holds true for defrag if you keep getting that
>> message). That message means you have not shut everything
>> down in the background, and you must in order for scandisk or
>> defrag to run. When you start in safe mode, nothing is
>> loaded in the background.
>> -Clint
>>
>> God Bless Us All
>> Clint Hamilton, Owner
>> http://OrpheusComputing.com
>> http://ComputerHardware-ConsumerElectronics.com
>> sales@xxxxxxxxxxxxxxxxxxxx
>> Fax: 209-882-9602
>> TechAssist Administration
>> http://tech-assist.org
>> techassist@xxxxxxxxxxxxx
>>
>> ----- Original Message -----
>> From: <gulftech@xxxxxxxx>
>> To: <techassist@xxxxxxxxxxxxx>
>> Sent: Monday, November 19, 2001 8:19 PM
>> Subject: [TechAssist] Need help for HP Computer
>>
>>
>>
>> Friends,
>>
>> I am in a near panic. My shop computer is possessed.
>>
>> When it comes up, it has the following message:
>>
>> INTERNET EXPLORER
>> Some software (Active X controls) on this page might be
>> unsafe. It is
>> recommended that you not run it. Do you want to allow it to
>> run? [Yes]
>> [No]
>>
>> I click "NO". Then when I bring up "My Documents" to bring
>> up my
>> customer files, I get the message again.
>>
>> Later in the day, the computer froze up. I lost entries I
>> had made since
>> opening. It froze up two more times today, but I had saved
>> after each
>> entry. A couple times when it froze, there was a message
>> something like
>> "Not enough memory. Close some programs to continue."
>> Couldn't do
>> squat. All frozen. A couple times my MSN startup window
>> popped up, like
>> I was attempting to connect to the internet. I wasn't. It
>> might take
>> two or three attempts to close the window.
>>
>> For a couple of weeks I have noticed the light on my hard
>> drive pulse on
>> and off regularly for several minutes at a time and the
>> machine attempt
>> to access the A drive.
>>
>> I tried to run defrag, but it wouldn't run. Got a message
>> something like
>> "Stopped running 10 times. Do you wish to try again?
>>
>> For the record, it is an HP Pavilion 6635, 533MHz, with 64M
>> SDRAM memory.
>> It has run flawlessly for one year until the devil got in it
>> a few weeks
>> ago. Now, it has me really worried. I could call a computer
>> shop, but
>> with all my files on this one, I'd be in real trouble while
>> it's gone.
>>
>> Thanks for any suggestions. BTW, it goes without saying I
>> know very
>> little about computers, so be kind and "speak in simple
>> phrases to this
>> rookie!"
>>
>>
>> Ken Smith
>> Gulf Technical Services
>> 3034 Gulf Breeze Parkway
>> Gulf Breeze, FL 32561
>> 850-934-8324 (Voice) 850-932-0819 (Fax)
>>
>>
>>
>>
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>
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