[TechAssist] Re: Update Re: Need help for HP Computer
- From: gulftech@xxxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 20 Nov 2001 13:07:59 -0600
Clint and Friends,
I did the housecall thing. Took forever with this crazy computer. I DID
find 5 files infected with something called VBS HAPTIME.A ... Housecall
said it is Non Cleanable. That doesn't sound good. What do I do now?
The files infected are WinsTips and MSN.
I meant to say scandisk instead of defrag. Sorry.
Ken
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32561
850-934-8324 (Voice) 850-932-0819 (Fax)
----------------
On Tue, 20 Nov 2001 05:54:00 -0600 "OrpheusComputing.com Repair"
<techassist@xxxxxxxxxxxxxxxxxxxx> writes:
>
> Ken see if you can get to this site, and let is scan your pc,
> then get back to us with it's results.
> http://housecall.antivirus.com/
> You should run scandisk, not defrag, and do it safe mode.
> (same holds true for defrag if you keep getting that
> message). That message means you have not shut everything
> down in the background, and you must in order for scandisk or
> defrag to run. When you start in safe mode, nothing is
> loaded in the background.
> -Clint
>
> God Bless Us All
> Clint Hamilton, Owner
> http://OrpheusComputing.com
> http://ComputerHardware-ConsumerElectronics.com
> sales@xxxxxxxxxxxxxxxxxxxx
> Fax: 209-882-9602
> TechAssist Administration
> http://tech-assist.org
> techassist@xxxxxxxxxxxxx
>
> ----- Original Message -----
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, November 19, 2001 8:19 PM
> Subject: [TechAssist] Need help for HP Computer
>
>
>
> Friends,
>
> I am in a near panic. My shop computer is possessed.
>
> When it comes up, it has the following message:
>
> INTERNET EXPLORER
> Some software (Active X controls) on this page might be
> unsafe. It is
> recommended that you not run it. Do you want to allow it to
> run? [Yes]
> [No]
>
> I click "NO". Then when I bring up "My Documents" to bring
> up my
> customer files, I get the message again.
>
> Later in the day, the computer froze up. I lost entries I
> had made since
> opening. It froze up two more times today, but I had saved
> after each
> entry. A couple times when it froze, there was a message
> something like
> "Not enough memory. Close some programs to continue."
> Couldn't do
> squat. All frozen. A couple times my MSN startup window
> popped up, like
> I was attempting to connect to the internet. I wasn't. It
> might take
> two or three attempts to close the window.
>
> For a couple of weeks I have noticed the light on my hard
> drive pulse on
> and off regularly for several minutes at a time and the
> machine attempt
> to access the A drive.
>
> I tried to run defrag, but it wouldn't run. Got a message
> something like
> "Stopped running 10 times. Do you wish to try again?
>
> For the record, it is an HP Pavilion 6635, 533MHz, with 64M
> SDRAM memory.
> It has run flawlessly for one year until the devil got in it
> a few weeks
> ago. Now, it has me really worried. I could call a computer
> shop, but
> with all my files on this one, I'd be in real trouble while
> it's gone.
>
> Thanks for any suggestions. BTW, it goes without saying I
> know very
> little about computers, so be kind and "speak in simple
> phrases to this
> rookie!"
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32561
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
>
>
>
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