[TechAssist] Re: Update Re: Need help for HP Computer
- From: gulftech@xxxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 20 Nov 2001 20:27:34 -0600
Dear Friends,
I thank each and every one of you for your kind suggestions, empathy for
my situation, and the time for even reading this.
I tried everything that was suggested, but to no avail. I did download
the "haptime" fix from Semantec, but it wouldn't run. I have a pro
comming in the morning. With any luck, the demons will be removed and
the shop can get back to normal.
You are a great bunch of guys. What a great tool we have with
TechAssist!
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32561
850-934-8324 (Voice) 850-932-0819 (Fax)
-------------------
On Tue, 20 Nov 2001 15:45:54 -0500 "Jeff Dougherty"
<jeff@xxxxxxxxxxxxxxxxxx> writes:
>
> Ken,
>
http://securityresponse.symantec.com/avcenter/venc/data/vbs.haptime.fix.h
tml
> Norton says they have a fix for you...maybe after fixing your PC,
> you should
> buy their anti virus.
> Jeff
> mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> FAX 1-413-280-0677
> Intrepid Video & Electronics
> Harrisburg, PA 17111
> 717-909-8844
> www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> ----- Original Message -----
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, November 20, 2001 2:07 PM
> Subject: [TechAssist] Re: Update Re: Need help for HP Computer
>
>
> >
> > Clint and Friends,
> >
> > I did the housecall thing. Took forever with this crazy computer.
> I DID
> > find 5 files infected with something called VBS HAPTIME.A ...
> Housecall
> > said it is Non Cleanable. That doesn't sound good. What do I do
> now?
> > The files infected are WinsTips and MSN.
> >
> > I meant to say scandisk instead of defrag. Sorry.
> >
> > Ken
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL 32561
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> > ----------------
> >
> > On Tue, 20 Nov 2001 05:54:00 -0600 "OrpheusComputing.com Repair"
> > <techassist@xxxxxxxxxxxxxxxxxxxx> writes:
> > >
> > > Ken see if you can get to this site, and let is scan your pc,
> > > then get back to us with it's results.
> > > http://housecall.antivirus.com/
> > > You should run scandisk, not defrag, and do it safe mode.
> > > (same holds true for defrag if you keep getting that
> > > message). That message means you have not shut everything
> > > down in the background, and you must in order for scandisk or
> > > defrag to run. When you start in safe mode, nothing is
> > > loaded in the background.
> > > -Clint
> > >
> > > God Bless Us All
> > > Clint Hamilton, Owner
> > > http://OrpheusComputing.com
> > > http://ComputerHardware-ConsumerElectronics.com
> > > sales@xxxxxxxxxxxxxxxxxxxx
> > > Fax: 209-882-9602
> > > TechAssist Administration
> > > http://tech-assist.org
> > > techassist@xxxxxxxxxxxxx
> > >
> > > ----- Original Message -----
> > > From: <gulftech@xxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Monday, November 19, 2001 8:19 PM
> > > Subject: [TechAssist] Need help for HP Computer
> > >
> > >
> > >
> > > Friends,
> > >
> > > I am in a near panic. My shop computer is possessed.
> > >
> > > When it comes up, it has the following message:
> > >
> > > INTERNET EXPLORER
> > > Some software (Active X controls) on this page might be
> > > unsafe. It is
> > > recommended that you not run it. Do you want to allow it to
> > > run? [Yes]
> > > [No]
> > >
> > > I click "NO". Then when I bring up "My Documents" to bring
> > > up my
> > > customer files, I get the message again.
> > >
> > > Later in the day, the computer froze up. I lost entries I
> > > had made since
> > > opening. It froze up two more times today, but I had saved
> > > after each
> > > entry. A couple times when it froze, there was a message
> > > something like
> > > "Not enough memory. Close some programs to continue."
> > > Couldn't do
> > > squat. All frozen. A couple times my MSN startup window
> > > popped up, like
> > > I was attempting to connect to the internet. I wasn't. It
> > > might take
> > > two or three attempts to close the window.
> > >
> > > For a couple of weeks I have noticed the light on my hard
> > > drive pulse on
> > > and off regularly for several minutes at a time and the
> > > machine attempt
> > > to access the A drive.
> > >
> > > I tried to run defrag, but it wouldn't run. Got a message
> > > something like
> > > "Stopped running 10 times. Do you wish to try again?
> > >
> > > For the record, it is an HP Pavilion 6635, 533MHz, with 64M
> > > SDRAM memory.
> > > It has run flawlessly for one year until the devil got in it
> > > a few weeks
> > > ago. Now, it has me really worried. I could call a computer
> > > shop, but
> > > with all my files on this one, I'd be in real trouble while
> > > it's gone.
> > >
> > > Thanks for any suggestions. BTW, it goes without saying I
> > > know very
> > > little about computers, so be kind and "speak in simple
> > > phrases to this
> > > rookie!"
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL 32561
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > >
> > >
> > >
> > > =================================
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