[TechAssist] Re: Here's a new one
- From: becyn <becyn@xxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 25 Jul 2005 15:59:29 -0400
Walt,
no offense taken. Though I must say we're not all bad!
Now, you as a member of the "Bible belt" should be familiar with the
phrase "do onto others as you would have done to you".
Well, I would NEVER have the nerve to expect my mechanic to talk me
through a transmission job on the phone for free! So the issue of him "being
nice" wouldn't come up. I pay as I go... It's a matter of being "fair
minded".
NY is beautiful in the summer. Where did your wife go that was such a
bad experience?
The decade is important on thet topic as well.
Jim McVey
McVey Alltronix
327 Broadway
Newburgh N.Y. 12550
"If it doesn't play...
CALL MCVEY !!!!!!"
Factory authorized
service for over 20
major brands.
845 561 8383
(Last of the Mohegans)
walter wood wrote:
>Jim, I mean NO offence, but I'm in Southern Middle
>Tennessee, 18 miles from the Alabama border.
>That may explain the difference in our mindset.
>My wife visited New York once, and doesn't want to
>go back.
>I've never had the pleasure, but I'm sure I could
>cope.
>Anyway, I feel that it is best to eer on the side
>of nice, and help others as much as possible.
>I've found that every good deed comes back around,
>in some form or another.
>But even if it didn't, I'd have the pleasure of
>liking the man in the mirror.
>I've been self employed nearly all of my working
>life(I'm 59 years old), and so far, have not gone
>broke, nor, have I been to rehab or therapy,
>although all three are still a possibility.
>After all, I'm a tech.
>I guess the somewhat slower pace of life down here
>allows this.
>Must be something to it, as we have retirees from
>all over the Northern part of our land.
>And that's OK too.
>Walter
>
>
>--- becyn <becyn@xxxxxxxxxx> wrote:
>
>
>
>>John,
>>It clear from this post that you're a very nice
>>guy.
>>Unfortunately, ya know where you're going to
>>finish in the $ race if you
>>keep
>>it up.
>>
>>Maybe it's my nasty NY attitude, but I would be
>>offended if someone had the
>>moxey to call me up to talk some half-baked tech
>>through a repair-FOR FREE.
>>
>>Last I knew, we are trying to make a living at
>>this. Running a no-charge
>>tech line
>>doesn't sound too profitable to me. If your
>>advice fixed it, I doubt the
>>customer
>>would send you one red cent!
>>
>>When I get the "second guessing" call from
>>customers who already had another
>>tech give them an estimate, I tell them that I
>>can't comment on another
>>person's
>>pricing, since I'm not sure the underlying
>>diagnosis is correct. I ask
>>if they would
>>like to have us take a look (for a fee of
>>coarse). Sometimes they do.
>>
>>In a case like yours, I'd ask why he didn't bring
>>to me first, since he
>>so much
>>confidence in me. If he said I was too far away,
>>I'd tell him tech line
>>is $ 3.00 a minute.
>>May I have your credit card # please???
>>
>>I bet next think I'd hear would be a dial tone!
>>But hey, it's worth a try!
>>
>>Jim McVey
>>McVey Alltronix
>>327 Broadway
>>Newburgh N.Y. 12550
>>
>>"If it doesn't play...
>>CALL MCVEY !!!!!!"
>>Factory authorized
>>service for over 20
>>major brands.
>>845 561 8383
>>(Last of the Mohegans)
>>
>>John @ Myers TV wrote:
>>
>>
>>
>>>In the past, we've all received phone calls from
>>>
>>>
>>customers wo've found
>>
>>
>>>us though our postings here on TA. Friday, I had
>>>
>>>
>>a new twist to it.
>>
>>
>>>A customer called me in reference to a post I
>>>
>>>
>>made on a JVC PTV, a year,
>>
>>
>>>or two ago. He had a technician at his home, and
>>>
>>>
>>asked me to speak to
>>
>>
>>>him. I spoke to the tech for 20-30 minutes,
>>>
>>>
>>runing down a voltage
>>
>>
>>>source, and BS'ing.
>>>We didn't solve anything, but it left me
>>>
>>>
>>wondering how I'd handle it if
>>
>>
>>>a customer put me on the spot like that. I think
>>>
>>>
>>I'd probably have told
>>
>>
>>>him to take a hike!
>>>
>>>
>>>
>>>
>>>
>>>
>>--
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>>
>>
>>
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>
>Walter Wood
>United TV Service
>501 Poplar St.
>P.O. box 602
>Pulaski Tn. 38478
>mailto:wwood_38478@xxxxxxxxx
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