[TechAssist] Re: Here's a new one
- From: mebonnell@xxxxxxxxx (Old TV Man)
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 26 Jul 2005 09:02:02 -0500
Damon it has been 100 here in Southern Illinois. We have a forecast of
80 here tomorrow. You will get it before we do.
Max Bonnell
Bonnell TV
Robinson, IL
Sender: techassist-bounce@xxxxxxxxxxxxx From: damoneb@xxxxxxxxxxx(Damon)
Date: Tue, Jul 26, 2005, 8:36am To: techassist@xxxxxxxxxxxxx Subject:
[TechAssist] Re: Here's a new one Reply=A0to: techassist@xxxxxxxxxxxxx
=A0=A0"I guess the somewhat slower pace of life down here allows this."
Slower pace of life? It's the frickin' HEAT INDEX down there that offers
up that "Slower Pace of Life"!
We have been experiencing that "Slower Pace" up here for the last week
or two....I feel like I'm moving thru Jello, wrapped in Saran-Wrap shirt
and pants, and have to pause for 2-3 minutes to absorb the Home Air
Conditioning to recharge my batteries!
C'monnnn cooler air.....puhleeeeze come back! BTW, my overheated brain
does tend to slow down, which seems to make me......more gentleman-ly
perhaps?
Damon B
Telrad Electronics
Fort Wayne IN
----- Original Message -----
From: "walter wood" <wwood_38478@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, July 25, 2005 11:46 AM
Subject: [TechAssist] Re: Here's a new one
Jim, I mean NO offence, but I'm in Southern Middle Tennessee, 18 miles
from the Alabama border. That may explain the difference in our mindset.
My wife visited New York once, and doesn't want to go back.
I've never had the pleasure, but I'm sure I could cope.
Anyway, I feel that it is best to eer on the side of nice, and help
others as much as possible. I've found that every good deed comes back
around, in some form or another.
But even if it didn't, I'd have the pleasure of liking the man in the
mirror.
I've been self employed nearly all of my working life(I'm 59 years old),
and so far, have not gone broke, nor, have I been to rehab or therapy,
although all three are still a possibility. After all, I'm a tech.
I guess the somewhat slower pace of life down here allows this.
Must be something to it, as we have retirees from all over the Northern
part of our land.
And that's OK too.
Walter
--- becyn <becyn@xxxxxxxxxx> wrote:
John,
It clear from this post that you're a very nice guy.
Unfortunately, ya know where you're going to finish in the $ race if you
keep
it up.
Maybe it's my nasty NY attitude, but I would be offended if someone had
the
moxey to call me up to talk some half-baked tech through a repair-FOR
FREE.
Last I knew, we are trying to make a living at this. Running a no-charge
tech line
doesn't sound too profitable to me. If your advice fixed it, I doubt the
customer
would send you one red cent!
When I get the "second guessing" call from customers who already had
another
tech give them an estimate, I tell them that I can't comment on another
person's
pricing, since I'm not sure the underlying diagnosis is correct. I ask
if they would
like to have us take a look (for a fee of coarse). Sometimes they do.
In a case like yours, I'd ask why he didn't bring to me first, since he
so much
confidence in me. If he said I was too far away, I'd tell him tech line
is $ 3.00 a minute.
May I have your credit card # please???
I bet next think I'd hear would be a dial tone! But hey, it's worth a
try!
Jim McVey
McVey Alltronix
327 Broadway
Newburgh N.Y. 12550
"If it doesn't play...
CALL MCVEY !!!!!!"
Factory authorized
service for over 20
major brands.
845 561 8383
(Last of the Mohegans)
John @ Myers TV wrote:
In the past, we've all received phone calls from
customers wo've found
us though our postings here on TA. Friday, I had
a new twist to it.
A customer called me in reference to a post I
made on a JVC PTV, a year,
or two ago. He had a technician at his home, and
asked me to speak to
him. I spoke to the tech for 20-30 minutes,
runing down a voltage
source, and BS'ing.
We didn't solve anything, but it left me
wondering how I'd handle it if
a customer put me on the spot like that. I think
I'd probably have told
him to take a hike!
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