[TechAssist] Re: Here's a new one
- From: Larry <schntv@xxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 25 Jul 2005 11:48:33 -0400
Thank you John for being you, thank you for having the time to
help us here in the group, for no pay.
Larry
John @ Myers TV wrote:
> HI Jim,
>
> I can't disagree with any of your post.
> But, old habits die hard. I'll probably die a nice guy; Poor, but happy.
>
> John Myers
> Myers TV Service Co.
> 376 E. State St.
> Alliance, OH 44601
>
> Voice / Fax: 330-821-6545
> Myers_tv_b@xxxxxxxxxxxxx
> http://www.myerstv.net
>
> Work as if you were to live a hundred years,
> Pray as if you were to die tomorrow.
> Ben Franklin
>
>
>
> becyn wrote:
>
>>John,
>>It clear from this post that you're a very nice guy.
>>Unfortunately, ya know where you're going to finish in the $ race if you
>>keep
>>it up.
>>
>>Maybe it's my nasty NY attitude, but I would be offended if someone had the
>>moxey to call me up to talk some half-baked tech through a repair-FOR FREE.
>>
>>Last I knew, we are trying to make a living at this. Running a no-charge
>>tech line
>>doesn't sound too profitable to me. If your advice fixed it, I doubt the
>>customer
>>would send you one red cent!
>>
>>When I get the "second guessing" call from customers who already had another
>>tech give them an estimate, I tell them that I can't comment on another
>>person's
>>pricing, since I'm not sure the underlying diagnosis is correct. I ask
>>if they would
>>like to have us take a look (for a fee of coarse). Sometimes they do.
>>
>>In a case like yours, I'd ask why he didn't bring to me first, since he
>>so much
>>confidence in me. If he said I was too far away, I'd tell him tech line
>>is $ 3.00 a minute.
>>May I have your credit card # please???
>>
>>I bet next think I'd hear would be a dial tone! But hey, it's worth a try!
>>
>>Jim McVey
>>McVey Alltronix
>>327 Broadway
>>Newburgh N.Y. 12550
>>
>>"If it doesn't play...
>>CALL MCVEY !!!!!!"
>>Factory authorized
>>service for over 20
>>major brands.
>>845 561 8383
>>(Last of the Mohegans)
>>
>>John @ Myers TV wrote:
>>
>>
>>
>>>In the past, we've all received phone calls from customers wo've found
>>>us though our postings here on TA. Friday, I had a new twist to it.
>>>A customer called me in reference to a post I made on a JVC PTV, a year,
>>>or two ago. He had a technician at his home, and asked me to speak to
>>>him. I spoke to the tech for 20-30 minutes, runing down a voltage
>>>source, and BS'ing.
>>>We didn't solve anything, but it left me wondering how I'd handle it if
>>>a customer put me on the spot like that. I think I'd probably have told
>>>him to take a hike!
>>>
>>>
>>>
>>>
>>
>>
>>
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--
Schneider TV & Electronic Inc.
5415 N. Wooster ave.
Dover, Ohio 44622 www.geocities.com/schntv2000/
330-343-0768 FCC. first class & Extra class K8WLY
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