[talks-uk] Re: to the moderator

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Fri, 27 Nov 2009 12:18:46 -0000

Hi Jackie,

The upgrade is for the original licence owner, not someone else, to update 
their phone.

The confusion lies in the fact that the licence is non-transferable.

All the best

Steve

-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Jackie Cairns
Sent: Friday 27 November 2009 12:14
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: to the moderator

Confusing?  You can say that again.  What's the £50 cross-phone upgrade for 
then?  I'm a bit confuzzled now! (smile). 


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Barbara Wilson
Sent: 27 November 2009 12:08
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: to the moderator

Saqib
 
To avoid any confusion you probably should do the upgrade before selling the 
phone. You can only sell your phone, not TALKS. But of course many people leave 
TALKS on the phone to get a higher price. The person who buys the phone never 
owns the TALKS as it is tied to you as well as to the phone. You own your 
upgrade allowance and can not sell it or no one should use it.
 
It's all confusing I know.
 

Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes


        ----- Original Message ----- 
        From: Saqib <mailto:Saqib500@xxxxxxxxxxx>  
        To: talks-uk@xxxxxxxxxxxxx 
        Sent: Friday, November 27, 2009 11:23 AM
        Subject: [talks-uk] Re: to the moderator

        Hi can someone clarify the whole situation. If I wanted to sell my 
phone which has my license of Talks on it do I need to tell the buyer that they 
can't upgrade the license because of my desire to do a license transfer to 
another phone. 

        From: Adrian <mailto:adrian@xxxxxxxxxxxxxxxx>  
        Sent: Thursday, November 26, 2009 10:19 PM
        To: talks-uk@xxxxxxxxxxxxx 
        Subject: [talks-uk] Re: to the moderator


        Seems to me if bridie was selling her phone and not the licence for 
talks she should of removed the licence before parting with the phone. Not at 
all unreasonable of someone receiving a phone with a licenced software package 
installed to assume that such software is part of the sales package.  A 
definite case of the seller trying to pass the buck when they have been proven 
at best lazy and at worst neglegent.

         

         

        Adrian Higginbotham

        E: Adrian@xxxxxxxxxxxxxxxx

        Twitter: @AHiggi

         

        From: talks-uk-bounce@xxxxxxxxxxxxx 
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barry Hughes
        Sent: 24 November 2009 20:13
        To: talks-uk@xxxxxxxxxxxxx
        Subject: [talks-uk] to the moderator

         

         

         

         

         

To The Moderator 

  

  

Find below an email that was posted but didn’t make it to the list from Bridie 
who is the person I referred to in my posts. 

  

When she was wrongly made to pay £150 because her licence had been taken over 
without her or nuance’s permission, she was totally dumbfounded and had no 
option but to pay to carry on using talks on her new phone. 

  

I think Bridie has explained the matter quite plainly in her email. 

  

To be fair I feel that as Barbara Wilson requests that any other contact be to 
her personally I feel that it will be swept under the carpet and that is why 
perhaps Bridie's email should have been posted to at least allow other people 
to form their own opinion on the Licence Agreement. 

  

Barry 

  


--- On Tue, 24/11/09, Bridie <bridgetlittler@xxxxxxxxxxxxxxxx> wrote:

        
        From: Bridie <bridgetlittler@xxxxxxxxxxxxxxxx>
        Subject: Fw: Re Barry Hughes
        To: "Barry Hughes" <barry.hughes17@xxxxxxxxxxx>
        Date: Tuesday, 24 November, 2009, 8:16

         

         

         

         

        Barabara regarding the emails from Barry Hughes I am the person he is 
referring to.  I sold you a Nokia e50 which was imediately upgraded without 
either mine or Nuances permission. When I needed to upgrade on my licence it 
then came to light that it had been hijacked from that  Phone leaving me having 
to pay the full Licence amount of £150.  After months of hassle and me finally 
threatning Legal Action this matter has recently been resolved throuhg Computer 
room services and I have been refunded the £100 with Nuances permission.

         

        Perhaps this situation  would and should not have occurred if people 
adhered to the Licence Agreement.

         

        Bridie Littler

         

         

         

         

         

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