Carol, What you want to tell them is that you want GPRS Packet Data, and not GPRS over WAP. O2 have this stupid service called GPRS over WAP, this does not offer full GPRS packet data, we see this a lot with both O2 contract and pre-pay. Call them back, say it real slow to however takes your call, say I would like GPRS packet data internet access, and not GPRS over WAP. They should be able to do this for you. ---Neil Barnfather TalkNav TalkNav is a Nuance Accessibility software reseller and authorized distributor of Wayfinder products, with product activation codes delivered direct to your mailbox, why not try TalkNav today? www.talknav.com www.wayfinderaccess.com Telephone from the UK: 0844 412 1062 Telephone outside the UK: +44 161 277 7997 -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 01 September 2009 03:28 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: WAYFINDER ON MOBILE WITH O2 AS PROVIDER By the time you finish going through to the fifth person ... you don't know whether you're on your head or your heels! Thanks, anyway, Steve, I did know this and tried loads of times to explain ... all to no avail really. -- Carol carol.pearson29@xxxxxxxxxxxxxx On Twitter: http://twitter.com/songbird49a ---- Original Message ---- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> To: <talks-uk@xxxxxxxxxxxxx> Sent: Monday, August 31, 2009 7:13 PM Subject: [talks-uk] Re: WAYFINDER ON MOBILE WITH O2 AS PROVIDER > Hi Carol, > > I don't know the answer to your O2 question, but it is > not GPRS support you need, it is what is known as the > full data package. You may need to be on contract to get > this. > > All the best > > Steve > > -----Original Message----- > From: talks-uk-bounce@xxxxxxxxxxxxx > [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Carol > Pearson > Sent: Monday 31 August 2009 18:58 > To: Talks UK > Subject: [talks-uk] WAYFINDER ON MOBILE WITH O2 AS > PROVIDER > > Hi all, > > I have been with O2 as a Pay as You Go customer and, > after speaking to five people, I have finally learned > that, well, according to the fifth anyway, I will have to > go onto contract in order to have the necessary GPRS > support. If anyone else is using O2 with Wayfinder, are > you able to confirm that this > > is in fact correct? I really wanted to stay with PAYG if > possible but maybe > > it isn't, so thought I'd just check out you knowledgeable > folk to see if anyone else knows different. > > Thanks lots for any comments. > > -- > Carol > carol.pearson29@xxxxxxxxxxxxxx > On Twitter: http://twitter.com/songbird49a