[sib-access] Re: I'm about to give up on Sibelius

  • From: George Bell <george@xxxxxxxxxxxxxxxxxxx>
  • To: "sib-access@xxxxxxxxxxxxx" <sib-access@xxxxxxxxxxxxx>
  • Date: Fri, 17 Oct 2014 08:01:33 +0000

Hi Dave,

There was nothing special done except plain, old, stubborn belligerence.  Being 
a Scotsman with a Danish wife, that comes quite easily to me.

Having been on hold to Avid's Technical Support for 36 minutes, I finally gave 
up and redialled.  This time amongst what seems like a zillion option of press 
1, 2, 3 etc., I selected Registration, and was ready to circumcise someone.

That was answered quicker, and by what sounded like a Ukrainian lady. Once 
she'd adjusted her headset and microphone, I realised that my intended medical 
adjustment would not work, but after reverting to very simple English, and 
explaining who I was, she tracked down Roger's purchase using his e-mail.

After that I was given the License Number to use, which I passed on to Roger.

George.

-----Original Message-----
From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] 
On Behalf Of Dave 'Farfar' Carlson
Sent: 17 October 2014 04:31
To: sib-access@xxxxxxxxxxxxx
Subject: [sib-access] Re: I'm about to give up on Sibelius

Roger,

I think it would at least be relevant to others on this list, to give a brief 
synopsis as to how the issue was resolved? That way, others can learn from your 
experience.

Dave Carlson
Oregonian, pioneer, landlord, Farfar, musician, and woodworker

----- Original Message -----
From: "Roger Fordham" <rogerf@xxxxxxxxxxxx>
To: <sib-access@xxxxxxxxxxxxx>
Sent: Thursday, October 16, 2014 12:54 PM
Subject: [sib-access] Re: I'm about to give up on Sibelius


Hi List
This is just to let you know that with help from Tim Burgess and George
Bell, they, rather than I, have managed to resolve the problems that I
had and explained to you on this list 24 hours ago. It would be good
therefore to close this particular thread. My thanks go out to all
those who have helped me over the past two weeks.
In sincere appreciation
Roger

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