Hi! This is a question I received from a transcriptionist trying to use an e-mail program used at the hospital where she works. I have suggested a couple of things, but none of them have worked. I thought I would post it here to see if anyone has any ideas. One thing I suggested was placing her cursor on the link, routing Jaws to PC and pressing her left mouse key, but she said that did not work. Here is her question: Hi Nancy. I have a question re Outlook Web Access. At my other job, we are trying to set up so I will be able to read my emails and we are trying to do it through OWA rather than using the portal because the portal won't work with jaws. We can get to the messages just fine but are unable to open them. When my boss was here yesterday, if she opened the message with her mouse, I was able to read the messages just fine but when I press enter on the link, it wouldn't open. Do you know of any jaws commands or something that I can use to open these messages. Nancy Van Sandt, Buddy and Curly's House Joshua24:15 "But as for me and my household, We will serve the Lord." To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes