[real-eyes] Re: A question about opening e-mails.
- From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 6 Dec 2007 17:50:34 -0600
Hi Kim, you have described her situation exactly. You never know though
nothing ventured nothing gained.
----- Original Message -----
From: "Kimberly Morrow, PhD." <morrowmediakc@xxxxxxxxx>
To: <sgeorge@xxxxxxxxx>
Cc: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, December 06, 2007 7:59 AM
Subject: [real-eyes] Re: A question about opening e-mails.
>A similar thing happens for me with our Outlook web server at my workplace:
>I can hear the link to click on, but hitting enter does not activate it.
>Therefore, I am the only employee at my company unable to access email from
>home. The techs at my work site have tried everything, and after four
>years, they've still not come up with a fix for JAWS to work with our
>Outlook web protocol. And I assure you--they've put hours into this
>effort.
>
> Kim
>
> Reginald George wrote:
>> You might send this to FS Support but, as far as I know we just don't
>> work
>> properly with Outlook web access. It would also be nice if we could
>> explain
>> why and if this could be fixed in the future. If you get a different
>> answer
>> I would love to hear it.
>> ----- Original Message -----
>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Thursday, December 06, 2007 12:20 AM
>> Subject: [real-eyes] A question about opening e-mails.
>> Hi! This is a question I received from a transcriptionist trying to use
>> an
>> e-mail program used at the hospital where she works. I have suggested a
>> couple of things, but none of them have worked. I thought I would post
>> it
>> here to see if anyone has any ideas. One thing I suggested was placing
>> her
>> cursor on the link, routing Jaws to PC and pressing her left mouse key,
>> but
>> she said that did not work. Here is her question:
>> Hi Nancy. I have a question re Outlook Web Access. At my other job, we
>> are
>> trying to set up so I will be able to read my emails and we are trying to
>> do
>> it through OWA rather than using the portal because the portal won't work
>> with jaws. We can get to the messages just fine but are unable to open
>> them.
>> When my boss was here yesterday, if she opened the message with her
>> mouse, I
>> was able to read the messages just fine but when I press enter on the
>> link,
>> it wouldn't open. Do you know of any jaws commands or something that I
>> can
>> use to open these messages.
>> Nancy Van Sandt,
>> Buddy and Curly's House
>> Joshua24:15
>> "But as for me and my household,
>> We will serve the Lord."
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