I replied and said this review was helpful. Nice amazon took care of it.
> Date: Fri, 22 Jan 2010 17:58:07 -0700
> To: ratpack@xxxxxxxxxxxxx
> From: rbuck@xxxxxxxxxxxx
> Subject: [ratpack] Update on the Canon lens repair nightmare
>
> I got exactly nowhere with the Canon service center. I finally caved
> in and paid the ransom to get it fixed because I need that lens.
>
> Their standard line is: "we don't warranty broken parts." That's a
> verbatim quote from one of the gatekeepers I talked to.
>
> So: I suggest that if anyone is considering the 18-200mm EF-S lens,
> fuggedaboudit. Furthermore, I'd suggest that any Canon lens be
> carefully examined to ensure that it doesn't have the same style of
> lens lock. I wouldn't buy one with that style.
>
> I'm very displeased with Canon. I love their cameras, and most of
> their products are good. But this particular issue has left them
> with a black eye that, in my opinion, could have been avoided very easily.
>
> Here's the review I put on amazon.com:
>
http://www.amazon.com/review/R24DWL3BGIV66T/ref=cm_cr_pr_viewpnt#R24DWL3BGIV66T
>
> I'm gonna go looking for some other places to disparage their name.
>
> RtR
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