[ratpack] Re: Update on the Canon lens repair nightmare

  • From: Mark Smith <muttley128@xxxxxxxxxxx>
  • To: Rat Pack <ratpack@xxxxxxxxxxxxx>
  • Date: Fri, 22 Jan 2010 20:40:20 -0700

I replied and said this review was helpful. Nice amazon took care of it.

> Date: Fri, 22 Jan 2010 17:58:07 -0700
> To: ratpack@xxxxxxxxxxxxx
> From: rbuck@xxxxxxxxxxxx
> Subject: [ratpack] Update on the Canon lens repair nightmare
> 
> I got exactly nowhere with the Canon service center.  I finally caved 
> in and paid the ransom to get it fixed because I need that lens.
> 
> Their standard line is: "we don't warranty broken parts."  That's a 
> verbatim quote from one of the gatekeepers I talked to.
> 
> So: I suggest that if anyone is considering the 18-200mm EF-S lens, 
> fuggedaboudit.  Furthermore, I'd suggest that any Canon lens be 
> carefully examined to ensure that it doesn't have the same style of 
> lens lock.  I wouldn't buy one with that style.
> 
> I'm very displeased with Canon.  I love their cameras, and most of 
> their products are good.  But this particular issue has left them 
> with a black eye that, in my opinion, could have been avoided very easily.
> 
> Here's the review I put on amazon.com:
> http://www.amazon.com/review/R24DWL3BGIV66T/ref=cm_cr_pr_viewpnt#R24DWL3BGIV66T
> 
> I'm gonna go looking for some other places to disparage their name.
> 
> RtR
                                          
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