I replied and said this review was helpful. Nice amazon took care of it. > Date: Fri, 22 Jan 2010 17:58:07 -0700 > To: ratpack@xxxxxxxxxxxxx > From: rbuck@xxxxxxxxxxxx > Subject: [ratpack] Update on the Canon lens repair nightmare > > I got exactly nowhere with the Canon service center. I finally caved > in and paid the ransom to get it fixed because I need that lens. > > Their standard line is: "we don't warranty broken parts." That's a > verbatim quote from one of the gatekeepers I talked to. > > So: I suggest that if anyone is considering the 18-200mm EF-S lens, > fuggedaboudit. Furthermore, I'd suggest that any Canon lens be > carefully examined to ensure that it doesn't have the same style of > lens lock. I wouldn't buy one with that style. > > I'm very displeased with Canon. I love their cameras, and most of > their products are good. But this particular issue has left them > with a black eye that, in my opinion, could have been avoided very easily. > > Here's the review I put on amazon.com: > http://www.amazon.com/review/R24DWL3BGIV66T/ref=cm_cr_pr_viewpnt#R24DWL3BGIV66T > > I'm gonna go looking for some other places to disparage their name. > > RtR _________________________________________________________________ Hotmail: Trusted email with powerful SPAM protection. http://clk.atdmt.com/GBL/go/196390707/direct/01/