Hi Tim, This does seem to be a common problem generally with this DLL and Code 5. (At least so Google tells me) Silly queston to be asking you, but have you checked Permissions for System32? Failing that, how about the sledge hammer approach? Reboot in Safe Mode and call the wee wifie to manually rename. George. -----Original Message----- From: program-l-bounce@xxxxxxxxxxxxx [mailto:program-l-bounce@xxxxxxxxxxxxx] On Behalf Of Tim Burgess Sent: 29 October 2009 21:18 To: program-l@xxxxxxxxxxxxx Subject: [program-l] Re: SayTools installation Will do. I'll check to see if I've installed the package on this machine previously - I'm pretty sure that I haven't, but the old grey cells aren't what they once were... Best wishes. Tim Burgess Raised Bar Ltd Phone: +44 (0)1827 719822 Mobile: 07989 486976 Web: http://www.raisedbar.net Facebook: http://www.facebook.com/pages/Atherstone-United-Kingdom/Raised-Bar-Ltd /12023 4896800 Don't forget to vote for improved access to music and music technology at http://www.raisedbar.net/petition.htm -----Original Message----- From: program-l-bounce@xxxxxxxxxxxxx [mailto:program-l-bounce@xxxxxxxxxxxxx] On Behalf Of Jamal Mazrui Sent: 29 October 2009 21:06 To: program-l@xxxxxxxxxxxxx Subject: [program-l] Re: SayTools installation Off hand, I can't think of what would cause that other than a Say.Tools object already being open. The file referenced, however, has not changed in years, so try ignoring the error and continuing with the installation. Jamal On Thu, 29 Oct 2009, Tim Burgess wrote: > Date: Thu, 29 Oct 2009 21:09:10 -0000 > From: Tim Burgess <tim@xxxxxxxxxxxxx> > Reply-To: program-l@xxxxxxxxxxxxx > To: program-l@xxxxxxxxxxxxx > Subject: [program-l] SayTools installation > > Hi, > > I've just downloaded the installer for SayTools and tried to run it, > but receive the following error: > > Error > graphic 132 An error occurred while trying to replace the existing > file:C:\WINDOWS\system32\msvcp71.dll > Delete File failed; code 5. > Access is denied. > Click Retry to try again, Ignore to skip this file (not recommended), > or Abort to cancel installation. > Abort Retry Ignore > > I've attempted retries, but no joy. I've also tried rebooting then > disabling as many running services as I can, with no better result. > Has anybody encountered this issue and know of a safe fix, please? > > Best wishes. > > Tim Burgess > Raised Bar Ltd > Phone: +44 (0)1827 719822 > Mobile: 07989 486976 > Web: http://www.raisedbar.net > Facebook: > http://www.facebook.com/pages/Atherstone-United-Kingdom/Raised-Bar-Ltd /12023 > 4896800 > > Don't forget to vote for improved access to music and music technology > at > > http://www.raisedbar.net/petition.htm > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** program-l-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** program-l-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** program-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** program-l-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** program-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** program-l-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET NOD32 Antivirus, version of virus signature database 4556 (20091029) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4556 (20091029) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** program-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** program-l-request@xxxxxxxxxxxxx with the Subject:- faq