Off hand, I can't think of what would cause that other than a Say.Tools object already being open. The file referenced, however, has not changed in years, so try ignoring the error and continuing with the installation. Jamal On Thu, 29 Oct 2009, Tim Burgess wrote: > Date: Thu, 29 Oct 2009 21:09:10 -0000 > From: Tim Burgess <tim@xxxxxxxxxxxxx> > Reply-To: program-l@xxxxxxxxxxxxx > To: program-l@xxxxxxxxxxxxx > Subject: [program-l] SayTools installation > > Hi, > > I've just downloaded the installer for SayTools and tried to run it, but > receive the following error: > > Error > graphic 132 An error occurred while trying to replace the existing > file:C:\WINDOWS\system32\msvcp71.dll > Delete File failed; code 5. > Access is denied. > Click Retry to try again, Ignore to skip this file (not recommended), or > Abort to cancel installation. > Abort Retry Ignore > > I've attempted retries, but no joy. I've also tried rebooting then > disabling as many running services as I can, with no better result. Has > anybody encountered this issue and know of a safe fix, please? > > Best wishes. > > Tim Burgess > Raised Bar Ltd > Phone: +44 (0)1827 719822 > Mobile: 07989 486976 > Web: http://www.raisedbar.net > Facebook: > http://www.facebook.com/pages/Atherstone-United-Kingdom/Raised-Bar-Ltd/12023 > 4896800 > > Don't forget to vote for improved access to music and music technology at > > http://www.raisedbar.net/petition.htm > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** program-l-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** program-l-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** program-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:program-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** program-l-request@xxxxxxxxxxxxx with the Subject:- faq