Re: [PCWorks] need help with my computer
- From: Hugh Vandervoort <hughv2@xxxxxxxxxxx>
- To: pcworks@xxxxxxxxxxxxx
- Date: Sat, 29 Nov 2008 02:55:06 -0500
Another format is in order.
I would guess these problems recur because your AV and Anti-Spyware apps
are not kept up to date, or are not adequate, and Windows update is
turned off.
Immediately after the format (Save any important files first), install
an AV program. Many people like the AVG Free program which now includes
an anti-spyware component:
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html
Install Windows Defender:
http://www.microsoft.com/downloads/details.aspx?familyid=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&displaylang=en
Go to Windows update and download service pack 3 and all subsequent
critical updates. You may want to get WMP 11 while you're there.
Be sure to set auto updates to "Download and notify" while you're there.
Windows needs a certain amount of TLC, so pay attention to the warnings
and symptoms as soon as you get them. They're a pain, but the
alternative is worse.
We're always here, so let us know when these things occur.
Janelle Vacanti wrote:
> Hi All, Back in April of this year, my computer got infected with
> vyruses and my dad did a System Restore and fixed the problem. Then
> in June of this year I think, my computer wouldn't do a System
> Restore. So, I had my dad reformat my hard drive for me in I think
> September of this year and even after that it still wouldn't do it.
> So, yesterday, I turned off System Restore on all drives and rebooted
> then turned it back on again. Then, it finally did a system restore.
> Then, today, I tried to do another System Restore and now my computer
> doesn't do them anymore. When I first got my computer back in April
> of 2006, it used to do automatic updates. Now it won't do them
> anymore. Also, when I try and listen to a song on youtube, my
> computer usually starts to play them, but then stops and Internet
> Explorer creates an error report which I don't send. When I try to
> listen to a song on myspace on some of the myspaces my computer no
> longer plays the song. In Windows Media Player, when I click on a
> link to listen to a file, I now have to wait for the file to download
> before I can listen, rather than having it just open up in Windows
> Media Player like my computer used to do. This is the Desktop I am
> talking about. However, the Laptop works in just the opposite way.
> Except for the part about System Restore which I don't know about
> because I have never tried it on the Laptop. Is there anything any of
> you can tell me that might help me get my Desktop running just like
> the Laptop does? Any help would be greatly appreciated. Sincerely,
> Janelle
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