Re: [PCWorks] need help with my computer
- From: james@xxxxxxxxxx
- To: pcworks@xxxxxxxxxxxxx
- Date: Fri, 28 Nov 2008 19:16:23 -0600
With so many problems listed, the only option I would recommend is to
completely backup your hard drive, and do a full reinstall of your
operating system, allowing it to reformat your hard drive. I wouldn't
recommend anything else, as this would be a quick solution to your
problems.
-James R. Henry, Owner
Morro Rock Computer
www.DuoBiz.com
Quoting "Janelle Vacanti" <janellevacanti@xxxxxxx>:
> Hi All,
> Back in April of this year, my computer got infected with vyruses
> and my dad did a System Restore and fixed the problem. Then in June
> of this year I think, my computer wouldn't do a System Restore. So,
> I had my dad reformat my hard drive for me in I think September of
> this year and even after that it still wouldn't do it. So,
> yesterday, I turned off System Restore on all drives and rebooted
> then turned it back on again. Then, it finally did a system restore.
> Then, today, I tried to do another System Restore and now my
> computer doesn't do them anymore. When I first got my computer back
> in April of 2006, it used to do automatic updates. Now it won't do
> them anymore. Also, when I try and listen to a song on youtube, my
> computer usually starts to play them, but then stops and Internet
> Explorer creates an error report which I don't send. When I try to
> listen to a song on myspace on some of the myspaces my computer no
> longer plays the song. In Windows Media Player, when I click on
> a link to listen to a file, I now have to wait for the file to
> download before I can listen, rather than having it just open up in
> Windows Media Player like my computer used to do. This is the
> Desktop I am talking about. However, the Laptop works in just the
> opposite way. Except for the part about System Restore which I don't
> know about because I have never tried it on the Laptop. Is there
> anything any of you can tell me that might help me get my Desktop
> running just like the Laptop does?
> Any help would be greatly appreciated.
> Sincerely,
> Janelle
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