Oh you are so right. I finally took that path of finding a earlier restore point, and as a result my system was returned to the dial-up status. Of course, the hardware was all correctly connected (the filters on the house phones, the 6100F modem sitting on top of the tower, the Ethernet cable connected to modem and tower, the splitter on the one phone line I now need), but being new to this kind of setup, I called Verizon and they (I find many support people today are either in the Philippines or in northern India), they walked me through the set-up again. Of course, the good news is that the Search (or Find) that comes with Windows is now working. Maybe it was one of those files that Clint suggested; even if I found it on my own, I would never know where to put it. Well, he did mention that it "installs itself. His Run > cmd suggestion is intriguing (and would be very challenging to me). I could do it but would be damned if I know what's going on ... maybe someday I'll be up to that kind of problem solving (yeah right). --- Harold ----- Original Message ----- From: "Hugh Vandervoort" > Restore would likely fix it, but you might lose your DSL settings. --- > Hugh > > Harold B. wrote: >> Hello again ... After installing DSL (I'm sure that can't be cause for >> this puzzle), I cannot use my Search applet. The "Search Companion" in >> the left pane is blank (dark blue), or I get this message: "A file that >> is required to run Search Companion cannot be found. You may need to run >> setup." What does that mean? ... A related question: If I decide to >> "restore" to yesterday, would that effect my recent move from dial-up to >> DSL? --- Harold ----- Original Message ----- From: "Clint Hamilton" Harold the search applet where and for what? I guess you mean XP's Native HD search. As for the restore, that of course all depends on what was changed. Even if you went through all the networking settings and internet settings and made a note of what they were, you'd still have the keys in the registry that would have been changed. Who setup the PC for it? If it was you then doing what you did over again should work. The problem is dialup has far different settings in the registry than broadband. There is a bunch of keys that have important broadband settings. I would first try and fix the problem with the search. Sounds like one of the issues that can pop up after going from dialup to BB (changing ISP's). Back when I went from dialup to BB I had to reformat for everything to work correctly and get rid of all the DUN and dialup junk on the PC. Every time you search for anything on your HD, XP "phones home" to M$ and lets them know! It tries to call to sa.windows.com, (so you should put in a block on that in your firewall). The way it sends info to them is of course dependent upon your ISP and connection, and that changed when you went to DSL. Did you see this? http://support.microsoft.com/kb/319949 http://www.microsoft.com/Downloads/details.aspx?displaylang=en&FamilyID=9D1F0B73-259A-4A1B-93A4-F02C21BCB15A Also, or if you want to try these first, search for the file "Srchasst.inf".........did I say "search"? LOL. It's in the C:\WINDOWS\inf folder, and it may be a hidden folder. Right-click the file and "install". There's also two .XLS files in the C:\WINDOWS\srchasst\mui\0409 folder that can get corrupted in the Temp folder or Temp internet files folder. "Balloon" and "Bar" I believe. These should be deleted by installing the inf file again. If they're not, delete them from those folders, (or better yet just keep those folders clean with something like IE Privacy Keeper). Or put each of these at the command prompt (Run > cmd), hit [Enter] after each line: cd /d "%SystemRoot%\System32" regsvr32 /u /s msxml3.dll regsvr32 /s msxml3.dll exit -Clint ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts. -zxdjhu-